Digital Lead Specialist

2 weeks ago


Sun Prairie, United States Cardinal Heating & Air Conditioning Inc Full time
Job DescriptionJob Description

BENEFITS

  • Medical Insurance:
    • Health: 50% of the premium is covered by Cardinal
    • Dental: 50% of the premium is covered by Cardinal
    • Life insurance: $10,000 is covered by Cardinal
  • 401K with a 4% Company Match
  • Uniform allowance
  • Paid Continuing Education
  • Paid Holidays and PTO
  • Plus more

OUR CORE VALUES

  • Teamwork: Support the growth & development of team members to achieve personal & professional success
  • Forward Thinking: Continuously educating ourselves to exceed the industry standard
  • Customer First: Going the extra mile to exceed expectations
  • Do What's Right: Uphold the highest standards of honesty & integrity
  • Committed to Excellence: Focused on results & value high performance

RESPONSIBILITIES

  • Monitor & promptly respond to customer's online inquiries (Google, Yelp, Angi)
  • Monitor & promptly respond to Webchat
  • Work with marketing to set up and execute texting campaigns
  • Accurately book jobs and promptly follow up with customers
  • Back up customer service representatives during high call volume times and absence

Cardinal Heating & Air Conditioning is looking for YOU Do you crave career advancement? Develop skills in our fun, fast-paced work environment. Our employees enjoy coming in every day and our commitment to customer satisfaction has made our business successful. Want to be a part of something bigger than just a job? Spend a little time learning about Cardinal by visiting our website at www.cardinalservice.com

Cardinal is an equal-opportunity employer.



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