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Senior Business Analyst

4 months ago

Toronto, United States TD Bank Full time
Job Description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Enterprise Enabling Functions

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Key Accountabilities

  • Provide specialized business management guidance and support related to workforce management and financial analysis, and implement policies / processes and/or initiatives to meet business management, strategy, and Audit objectives
  • Acts as a subject matter expert within their own area of specialty or a resource for others
  • Provides business and performance reporting and analytics to enable effective business and workforce planning as well as executive decision support.
  • Solves complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders
  • May provide complex reporting, analysis, and assessments at the functional level.
  • Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation, and teamwork and ensure timely communication of issues/ points of interest
  • Support may be required to develop/manage the execution of internal communications
  • Support and cross train on additional functions across the Professional Practices team, including workforce management

Shareholder

  • Ensure work meets associated regulatory and framework controls, standards, and best practices.
  • Effectively communicate with stakeholders to ensure alignment to delivery framework and objectives.
  • Apply analytical skills to effectively understand business problems, impacted stakeholders, and proposed solutions to ensure alignment to TD's risk appetite.
  • Identify, document, and actively manage material risks and issues, escalating to appropriate leadership when necessary to ensure the timely and unimpeded progress of work.
  • Promptly manage concerns from stakeholders and ensure timely and effective problem resolution.
  • Support change management planning and activities, including those that ensure operational readiness.
  • Support implementation and post-implementation planning and activities.
  • Support Request for Information (RFI) or Request for Proposal (RFP) planning and activities, when required.
  • Provides support/oversight and guidance in the delivery of requirements with focus on quality, reusability, scalability, and innovation.
  • Adhere to the TD Code of Conduct.

Employee/Team

  • Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
  • Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit.
  • Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques.
  • Participate in personal performance management and development activities, including cross training within own team.
  • Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities.
  • Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
  • Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
  • Contribute to a fair, positive and equitable environment that supports a diverse workforce.
  • Act as a brand ambassador for your business area/function and the bank, both internally and/or externally.

Breadth and Depth

  • Experienced in business analysis, and delivery execution practices and standards
  • Experienced and acts as a conduit for business and user interaction with technology
  • Leveraging specialized domain, product, and systems knowledge, ensure business processes/systems impacted by the requirements are analyzed and the acceptance criteria are well understood and clearly demonstrate changes to business process/systems meet customer needs
  • Proactively identifies risks and impediments and leads problem resolution
  • Leads the identification, maintenance and reporting of traceability of requirements
  • Works independently as the senior or lead business analyst and coaches and guides members within area of expertise
  • Leads the Requirements Management for moderate to high complexity/risk initiatives
  • Possesses discipline, rigor skills and subject matter knowledge to the requirements elaboration and validation process
  • Supports the identification, maintenance and reporting of traceability of requirements
  • Identifies and leads problem resolution for complex issues at all levels
  • Reports to a Manager or Practice Lead

Experience and/or Education

  • Bachelor's Degree
  • Previous experience in a Finance role preferred.
  • High degree of proficiency in Microsoft Office (advanced Excel skills required)
  • High level of comfort working directly with senior/executive leadership
  • Strong negotiation skills anchored in problem solving, strategic thinking, insight generation and creative thinking.
  • Excellent communicator with strong presentation skills who engages colleagues, business partners and external stakeholders effectively.
  • Strong stakeholder management skills with proven ability to collaborate for better results, building relationship and effectively navigating a matrix environment.
  • Result-oriented and self-disciplined, proven ability to work effectively and independently with minimal supervision.
  • Ability to prioritize and react quickly within a rapidly changing environment.
  • Demonstrated time management skill to stay well organized, with high attention to detail.
  • Experience with Tableau is an asset

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.


Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you

Language Requirement:

N/A.