Field Service Dispatcher

2 months ago


Portland, United States Pape Material Handling Inc Full time
Job DescriptionJob Description

PAPE’ MATERIAL HANDLING, INC. – TIGARD, OR

 

FIELD SERVICE DISPATCHER:

Are you a detailed-oriented person who thrives in a busy environment? Do you enjoy working with a wide variety of teammates and customers to accomplish a shared goal?  If you answered yes to these questions, we would love to hear from you Pape’ Material Handling, the premier capital equipment dealer in the West, is seeking a Service Dispatcher to join their team.

At Pape’, you can count on us to heavily invest in your career through training, resources, and support. We want to see you grow your skill set and experience, and in turn, provide excellent compensation, work-life balance, and benefits for you and your family. Come join our team

WHAT YOU’LL DO:

As our Service Dispatcher, you will ensure that our field crew is scheduled and prioritized in an effort to best serve our customers. Every day you will manage the scheduling of technicians, monitor service work in process, open work orders, interact with customers, and more To thrive in this role, you must love detail and order, have a customer service mindset, and enjoy a fast-paced environment. 

WHAT YOU NEED:

  • Excellent communication, customer relations, and data entry skills.
  • Computer proficiency, including experience with Excel and Word.
  • Technical knowledge of equipment and dispatching experience is preferred.

 

Compensation: $28+/hr (Depending on Experience)

 

Why work for Pape’:
  • Competitive pay based on your skills, training, and experience level.
  • Outstanding benefits including – 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
  • Progressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 24 hours of Sick Leave, and 7 paid holidays each year. Papé vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
  • Advancement – Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within.  
  • Stability and reputation — Pape’ is a family-owned, fourth-generation company with over 160 locations, over 4,500 members and 85 plus years of experience. Pape’ is known for their stability, honesty and integrity.
  • Equipment – We have the largest equipment inventory in the West and an unparalleled parts inventory
  • Employee impact – Enjoy an open-door policy where your voice will be heard and your opinions will matter.
  • Training – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

 

The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)



  • Portland, United States Pape Material Handling Inc Full time

    Job DescriptionJob DescriptionPAPE’ MATERIAL HANDLING, INC. – TIGARD, OR FIELD SERVICE DISPATCHER:Are you a detailed-oriented person who thrives in a busy environment? Do you enjoy working with a wide variety of teammates and customers to accomplish a shared goal?  If you answered yes to these questions, we would love to hear from you! Pape’ Material...


  • Portland, United States Bags Full time $19

    Job DescriptionJob DescriptionOverviewBags, a SP+ Company, is driven by Our Promise, “Making Every Moment Matter for a World on the Go.” Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables...


  • Portland, United States Bags Full time

    Job DescriptionJob DescriptionOverviewBags, a SP+ Company, is driven by Our Promise, “Making Every Moment Matter for a World on the Go.” Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables...


  • Portland, Oregon, United States Core-Mark Full time

    Job SummaryWe are seeking a skilled Transportation Coordinator to join our team at Core-Mark. As a key member of our logistics team, you will be responsible for coordinating the overall scheduling and dispatching of delivery operations.Key ResponsibilitiesCoordinate the scheduling and dispatching of delivery operations, ensuring timely and efficient delivery...


  • Portland, United States Disability Solutions Full time

    Are you looking to join a winning team?We are looking for a customer-oriented service representative to join us.Our customer service representatives (CSRs) are customer and solution focused whilst genuinely excited to help customers. They are patient, empathetic, and passionately communicative. They love to listen and find solutions to meet our customer's...


  • Portland, United States C & G Enterprises LLC Full time

    Are you looking to join a winning team?We are looking for a customer-oriented service representative to join us.Our customer service representatives (CSRs) are customer and solution focused whilst genuinely excited to help customers. They are patient, empathetic, and passionately communicative. They love to listen and find solutions to meet our customer's...


  • Portland, Oregon, United States Global Medical Response Full time

    Job SummaryThe Dispatch Lead is a critical role within Global Medical Response, responsible for overseeing and coordinating all Dispatch and Communications Center activities. This position requires a high level of expertise in dispatch and communication functions, including routing, scheduling, mapping, reporting, and compliance.Key ResponsibilitiesEmploy...

  • Moving Dispatcher

    4 weeks ago


    Portland, United States Alchemy Global Talent Solutions Full time

    We are currently working with a moving and relocation company based in Portland, ME who are looking for a skilled and organised Moving Dispatcher to join their growing team.This role is focused around the coordination of the company’s fleet and crews, ensuring that there is strong communication between the crews and that efficient schedules are followed...

  • Moving Dispatcher

    2 weeks ago


    portland, United States Alchemy Global Talent Solutions Full time

    We are currently working with a moving and relocation company based in Portland, ME who are looking for a skilled and organised Moving Dispatcher to join their growing team.This role is focused around the coordination of the company’s fleet and crews, ensuring that there is strong communication between the crews and that efficient schedules are followed...

  • Moving Dispatcher

    4 weeks ago


    Portland, United States Alchemy Global Talent Solutions Full time

    We are currently working with a moving and relocation company based in Portland, ME who are looking for a skilled and organised Moving Dispatcher to join their growing team.This role is focused around the coordination of the company’s fleet and crews, ensuring that there is strong communication between the crews and that efficient schedules are followed...

  • Terminal Dispatcher

    1 month ago


    Portland, United States Depot Connect International Full time

    Job DescriptionJob DescriptionDiscover a career at Depot Connect International (DCI), a global leader in the Tank/ISO Tank Container Services and Tank Trailer Parts industry. We're more than just a service provider; we're a unified team combining the expertise of industry leaders Quala, Boasso Global, and PSC. Headquartered in Tampa, Florida, with...

  • Lead HVAC Dispatcher

    3 months ago


    Portland, United States CareerPaths NW Full time

    Job DescriptionJob DescriptionA distinguished provider of HVAC, plumbing, and boiler services is currently seeking a Lead Dispatcher to efficiently manage their service coordination and customer follow-up processes. This key role is akin to that of an assistant project manager and requires a candidate who exhibits a high degree of independence, organization,...

  • IT Dispatcher

    1 month ago


    Portland, United States Pacific Office Automation Full time

    Job DescriptionJob DescriptionPacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in ten western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX. With over 40 years of success in office equipment and technology sales/service, our growth...


  • Portland, Oregon, United States Transdev Full time

    Job Description: Operations Supervisor OverviewAs a frontline supervisor this position provides operational guidance and assistance to Dispatcher responding to Operational needs for Customer concerns, accidents, and incidents. Reviews and provides reports from Dispatchers. Directly supervisor radio dispatch functions. Handles escalated radio or phone calls...

  • IT Dispatcher

    3 weeks ago


    Portland, United States Pacific Office Automation Full time

    Job DescriptionJob DescriptionPacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in ten western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX. With over 40 years of success in office equipment and technology sales/service, our growth...

  • Window Dispatcher

    1 month ago


    Portland, Oregon, United States Transdev Full time

    Transdev OverviewCities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company,...


  • Portland, Oregon, United States Johnson Service Group Full time

    Company Overview:Johnson Service Group is a leading staffing firm recognized nationally for its expertise in connecting skilled professionals with reputable industrial power generation clients.Position Summary:We are seeking a High Voltage Field Service Engineer to join our team. This role involves significant travel and is ideal for individuals who thrive...


  • Portland, Oregon, United States SERVPRO OF SOUTHEAST PORTLAND & NESE SALEM Full time

    SERVPRO OF SOUTHEAST PORTLAND & NE/SE SALEM seeks a Receptionist/Dispatch CoordinatorWe're looking for someone with exceptional phone skills, strong analytical abilities, and the ability to juggle multiple tasks. If you're self-motivated with outstanding interpersonal skills, you'll thrive in our environment. The ideal candidate is proactive, experienced,...


  • Portland, Oregon, United States SERVPRO OF SOUTHEAST PORTLAND & NESE SALEM Full time

    SERVPRO OF SOUTHEAST PORTLAND & NE/SE SALEM seeks a Receptionist/Dispatch CoordinatorWe're looking for someone with exceptional phone skills, strong analytical abilities, and the ability to juggle multiple tasks. If you're self-motivated with outstanding interpersonal skills, you'll thrive in our environment. The ideal candidate is proactive, experienced,...

  • Lead Dispatcher

    2 months ago


    Portland, United States CareerPaths NW Full time

    A distinguished provider of HVAC, plumbing, and boiler services is currently seeking a Lead Dispatcher to efficiently manage their service coordination and customer follow-up processes. This key role is akin to that of an assistant project manager and requires a candidate who exhibits a high degree of independence, organization, and meticulous attention to...