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Service Technician

3 months ago

Burlington, United States GEA Full time
Job Description

Our continued success in the Canadian market has generated the need for a Field Service Technician (NOC 7311) located in Canada.

The Field Service Technician is responsible for installations, mechanical service and technical support of centrifuge and decanter systems on customer sites. The Field Service Technician must have sounded mechanical knowledge and mechanically related experience and will receive in-depth training on the centrifuge maintenance, operation, and process.

Responsibilities / Tasks

  • Coordinate and/or perform Installation and Commissioning of new separators and decanters sold to customers
  • Provide technical and maintenance support separators and decanters   
  • Travel to Customer Sites to work on Separator & Decanter systems as per the applicable GEA Safe operating procedures and maintenance manuals.
  • Train customers and employees on the equipment for best operating practices and general maintenance.
  • Assist the third party with Project Execution activities.
  • Participate in auditing and monitoring activities of GEA equipment on customers ‘sites.
  • Perform routine maintenance procedures, emergency service as well as warranty work on GEA’s product lines.
  • Collect and classify data using various measuring equipment applicable to the equipment.
  • Test systems and components using electrical, mechanical, digital, and pneumatic controls.
  • Maintain records of repairs and maintenance of equipment as per maintenance schedules, corporate governance, legal requirements, and customer requirements.
  • Provide feedback and recommendations to other departments in the development of new products and the improvement of existing products.
  • Initiate recommendations for improved tools, procedures, and devices for service operations.
  • Build parts lists for Customers, internal and external.

Your Profile / Qualifications

  • 3 to 5 years experience
  • Professional or Collegian Diploma (Mechanical Engineering Technology, Heavy Duty Mechanic, Millwright or similar)
  • Travel Requirement at least 75% of the job with return trip flights for service visits anywhere in Canada weekly.
  • Must have Valid passport and be eligible to work in CA and USA is required.
  • International travel is also a possibility for training and other requirements candidate must be able to travel internationally as well
  • Knowledge of Centrifuge and Decanter systems / Relatable Equipment advantageous
  • Process and electrical knowledge and experience is advantageous
  • PLC (Allen Bradley is a plus) / Programming / Control Panel experience is considered advantageous

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