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Service Technician

2 months ago

Burlington, Vermont, United States DISH Full time
Company Overview

DISH, a subsidiary of EchoStar, has been innovating the future of connectivity for over four decades. Our services encompass satellite television, live streaming, on-demand content, smart home installations, mobile offerings, and the development of America’s First Smart Network.

Our portfolio includes renowned brands such as EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech, and GenMobile.


Department Overview

Our Technicians provide television and smart home solutions to millions of households. As a technician, you will receive training to excel in delivering a premier customer experience, helping to connect and educate more Americans with each home visit. You are essential to our organization, ensuring customer satisfaction. Our commitment to service excellence has been recognized: in 2023, DISH received the J.D. Power award for Overall Customer Satisfaction for the sixth consecutive year.


Key Responsibilities

What’s in it for you?

  • Guaranteed promotion after 6 months with a $1.00 per hour increase
  • Performance incentives with potential earnings of up to $6,400 in your first year and $9,100 in subsequent years
  • Paid training, vacation time, and holidays
  • 4-day work week with overtime opportunities
  • Comprehensive Medical, Dental, Vision, and Life Insurance options along with a Health Savings Account
  • Complimentary DISH TV service valued at $114.99/month for your residence, plus significant discounts on Sling TV and Boost Infinite mobile plans
  • 401(K) plan with company matching and an Employee Stock Purchase Program (ESPP)
  • Tuition reimbursement
  • Company-provided vehicle, tools, and uniforms

Our greatest asset is opportunity, with over 400 of our current technician leaders having started in technician roles. If you possess determination and resilience, you will advance rapidly at DISH. Performance-based promotions include an automatic 5% pay increase at level 2 and 10% at levels 3 and 4.

What will you be doing?


As a Field Technician, you will represent DISH in customers' homes on a daily basis. We enhance our value by simplifying lives and using the DISH installation process to consult homeowners on their limitless smart home possibilities.


Skills, Experience, and Requirements

All technicians must possess:

  • The ability to build rapport quickly, ensuring a positive experience for our clients
  • Capability to work on a high ladder (up to 40 feet) for extended periods, lift over 70 lbs, and adhere to individual weight limits of 335 lbs
  • Ability to navigate small spaces and work in various weather conditions
  • A valid driver’s license in the state of employment with a driving record that meets DISH's safety standards
  • Willingness to travel as required

Compensation Overview

Salary: $18.50/hour
Benefits Overview

From diverse health benefits to new career pathways, explore our offerings on our careers website.

Employment is contingent upon successful completion of a pre-employment screening, including a drug test and an acceptable driving record. Compensation may reflect a combination of hourly wage and location-based pay differentials.

The job posting will remain active for a minimum duration until the position is filled.