Customer Service Representative

2 weeks ago


Northbrook, United States TWO MEN AND A TRUCK® Full time
TWO MEN AND A TRUCK® is NOW HIRING enthusiastic, customer-focused individuals In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.

*NO COLD CALLING Our Inside Sales Consultants work hard to produce accurate estimates and thorough schedules to maximize the business.
What We Offer
Starting pay: $18 per hour + commissions (Our CSR’s typically earn $25+ per hour)
All inbound sales leads – NO COLD CALLING
Bonuses and incentives based on great performance
Medical and 401(k)
Full-time work
Skills
High school diploma or GED; associate’s degree in a related field preferred
No experience necessary – will train all applicable skills
Excellent customer service skills (friendly, courteous and helpful)
Strong team player who works productively with a wide range of people and personalities
Comfortable in a fast-paced environment; able to adapt quickly to changing priorities
Exceptional organization and time management skills
Ability to analyze and solve problems effectively
Must be willing to submit to pre-employment background check and drug screen
Responsibilities
Provide outstanding customer service on all calls and inquiries submitted online
Recommend/sell moving services and products based on cost, availability and customer specifications
Input information into internal move software to provide accurate moving estimates and schedule moves
Achieve daily, monthly, and yearly sales goals and customer satisfaction goals
Utilize your sales expertise to secure critical sales
Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns
Prepare move-related paperwork and documents
All other duties as assigned

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Northbrook, Illinois. The employer at this location is TMT Chicagoland, LLC.

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