We have other current jobs related to this field that you can find below

  • Spa Reception Coordinator

    21 hours ago

    Nashville, Tennessee, United States The Woodhouse Day Spa - Nashville Full time

    Position OverviewBenefits:401(k) PlanDental CoverageEmployee DiscountsComplimentary UniformsHealth InsuranceVision CoverageSpa Reception Coordinator at Woodhouse Spa - Nashville (Midtown) TN.Be part of an award-winning spa recognized as America's Favorite Day Spa by American Spa Magazine.Are you ready to contribute positively and play a vital role in our...

  • Spa Attendant

    2 months ago

    Nashville, United States The Woodhouse Day Spa - Nashville Full time

    Job DescriptionJob DescriptionSpa AttendantWoodhouse Day Spa-Nashville (Midtown) TN.Want to work at Americas BEST day spa?Ready to make a difference and be an important part of our Team?Come join The Woodhouse Day Spas, voted Americas best day spa by American Spa Magazine!Job Summary* Strong attention to detail and excellent organization skills.*...

  • Assistant Spa Manager

    3 months ago

    Nashville, United States Hand & Stone - FGG Spas Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingBonus based on performanceDental insuranceEmployee discountsHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insurance Hand & Stone Massage and Facial Spa Brentwood located at 201 Franklin Rd Suite 170, Brentwood, TN 37027 is searching for a rock star Assistant...

  • Front Desk Luxury Spa Concierge

    3 months ago

    Nashville, United States The Woodhouse Day Spa - Nashville Full time

    Job DescriptionJob DescriptionFront Desk Spa Concierge at Woodhouse Spa- Nashville (Midtown) TN.Work at Americas BEST day spa?Awarded Best Spa by Nashville Scene!Awarded America's Favorite Day Spa by American Spa Magazine!Ready to make a difference and be an important part of our Team?Full TimeFront Desk/Customer Service/Guest RelationsAt this front desk...

  • Spa Specialist

    3 weeks ago

    Nashville, United States Marriott International, Inc Full time

    Additional Information Weekend Availability Required, Pay: $15.50/hourJob Number 24144090Job Category SpaLocation Gaylord Opryland Resort & Convention Center, 2800 Opryland Drive, Nashville, Tennessee, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our Spa Specialists play an...

  • Spa Specialist

    3 weeks ago

    Nashville, United States Marriott International, Inc Full time

    Additional Information Pay: $15.50 hour, Weekend availabilityJob Number 24144912Job Category SpaLocation Gaylord Opryland Resort & Convention Center, 2800 Opryland Drive, Nashville, Tennessee, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our Spa Specialists play an important role in...

  • Spa Specialist

    3 weeks ago

    Nashville, United States Marriott International Full time

    Additional Information Weekend Availability Required, Pay: $15.50/hourJob Number 24144090Job Category SpaLocation Gaylord Opryland Resort & Convention Center, 2800 Opryland Drive, Nashville, Tennessee, United States VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur Spa Specialists play an important...

  • Spa Specialist

    3 weeks ago

    Nashville, United States Marriott International, Inc Full time

    Additional Information Weekend Availability Required, Pay: $15.50/hourJob Number 24144090Job Category SpaLocation Gaylord Opryland Resort & Convention Center, 2800 Opryland Drive, Nashville, Tennessee, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our Spa Specialists play an...

  • Spa Specialist

    2 weeks ago

    Nashville, United States Marriott International, Inc Full time

    Additional Information Pay: $15.50 hour, Weekend availabilityJob Number 24144912Job Category SpaLocation Gaylord Opryland Resort & Convention Center, 2800 Opryland Drive, Nashville, Tennessee, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our Spa Specialists play an important role in...

  • Spa Specialist

    3 weeks ago

    Nashville, United States Marriott International, Inc Full time

    Additional Information Weekend Availability Required, Pay: $15.50/hourJob Number 24144090Job Category SpaLocation Gaylord Opryland Resort & Convention Center, 2800 Opryland Drive, Nashville, Tennessee, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our Spa Specialists play an...

  • Spa Specialist

    3 weeks ago

    Nashville, United States Marriott International, Inc Full time

    Additional Information Pay: $15.50 hour, Weekend availabilityJob Number 24144912Job Category SpaLocation Gaylord Opryland Resort & Convention Center, 2800 Opryland Drive, Nashville, Tennessee, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our Spa Specialists play an important role in...

  • Spa Specialist

    3 weeks ago

    Nashville, United States Marriott International, Inc Full time

    Additional Information Weekend Availability Required, Pay: $15.50/hourJob Number 24144090Job Category SpaLocation Gaylord Opryland Resort & Convention Center, 2800 Opryland Drive, Nashville, Tennessee, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our Spa Specialists play an...

  • Spa Specialist

    3 weeks ago

    Nashville, United States Marriott International, Inc Full time

    Additional Information Weekend Availability Required, Pay: $15.50/hourJob Number 24144090Job Category SpaLocation Gaylord Opryland Resort & Convention Center, 2800 Opryland Drive, Nashville, Tennessee, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our Spa Specialists play an...

  • Spa Services Coordinator

    6 days ago

    Nashville, Tennessee, United States Marriott International, Inc Full time

    Additional Information Pay: $15.50 hour, Weekend availabilityJob Number Job Category SpaSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY The Spa Specialists are essential in facilitating various critical Spa operations. In our establishments, these professionals strive to create a memorable and distinctive...

  • Wellness Spa Consultant

    6 days ago

    Nashville, Tennessee, United States Marriott International, Inc Full time

    Position OverviewAs a crucial member of our Spa team, the Wellness Spa Consultant plays a significant role in facilitating various essential Spa operations. In our establishments, these professionals strive to create an unforgettable and distinctive experience for our guests, with Spa services as a key component. The Wellness Spa Consultant proactively...

  • Spa Service Associate

    6 days ago

    Nashville, Tennessee, United States Marriott International, Inc Full time

    Additional Information Pay: $15.50 hour, Weekend availabilityJob Number Job Category SpaSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY The Spa Specialists play a crucial role in facilitating a variety of essential Spa operations. These professionals are dedicated to crafting an experience that is both...

  • Spa Service Coordinator

    6 days ago

    Nashville, Tennessee, United States Marriott International, Inc Full time

    Additional Information Pay: $15.50 hour, Weekend availabilityJob Number Job Category SpaSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY The Spa Specialists are integral to the seamless operation of our Spa services. These professionals are dedicated to crafting an unforgettable experience for guests, ensuring...

  • Spa Services Coordinator

    6 days ago

    Nashville, Tennessee, United States Marriott International, Inc Full time

    Position OverviewThe Spa Specialist is integral to the seamless operation of our Spa services, ensuring that guests receive a memorable and exceptional experience. This role encompasses a variety of responsibilities aimed at enhancing guest satisfaction through effective service delivery.Key ResponsibilitiesPromote Spa services and retail offerings to...

  • Spa Attendant- Male Locker Room

    4 weeks ago

    Nashville, United States Marriott International, Inc Full time

    Additional Information Pay: $15.50/hour plus commission, open availability, Male locker roomJob Number 24133612Job Category SpaLocation Gaylord Opryland Resort & Convention Center, 2800 Opryland Drive, Nashville, Tennessee, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Our Spa...

  • Spa Attendant- Male Locker Room

    4 weeks ago

    Nashville, United States Marriott International, Inc Full time

    Additional Information Male Locker Room, Pay: $15.50/hour, Open availability,Job Number 24128615Job Category SpaLocation Gaylord Opryland Resort & Convention Center, 2800 Opryland Drive, Nashville, Tennessee, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Our Spa Specialists play an...

Assistant Spa Manager

1 month ago

Nashville, United States Marriott Full time
Job Number 24126059
Job Category Spa
Location Gaylord Opryland Resort & Convention Center, 2800 Opryland Drive, Nashville, Tennessee, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY

 

Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.

 

CANDIDATE PROFILE

 

Education and Experience

• High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.

 

CORE WORK ACTIVITIES

 

Supporting Management of Spa Operations and Budgets

• Assumes the responsibilities of the Spa Director in his/her absence.

• Ensures all employees have the proper supplies, equipment and uniforms.

• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

• Manages supplies and equipment inventories within budget.

• Maintains cleanliness of spa and related areas and equipment.

• Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.

 

Ensuring and Delivering Exceptional Customer Service

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service levels.

• Handles guest problems and complaints.

• Empowers employees to provide excellent customer service.

• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.

• Strives to improve service performance.

 

Conducting Human Resources Activities

• Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.

• Ensures employees understand expectations and parameters.

• Brings issues to the attention of the department manager and Human Resources as necessary.

• Observes service behaviors of employees and providing feedback to individuals.

• Participates in employee progressive discipline procedures.

• Participates in an on-going employee recognition program.

• Reviews comment cards and guest satisfaction results with employees.

• Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Supervises on-going training initiatives and conducting training when appropriate.

• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.

• Celebrates successes and publicly recognizes the contributions of team members.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

• Assists the Spa Director in managing the day-to-day operations of the spa as necessary.

 

The hourly pay range for this position is $22.60 to $30.29. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits.  Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. 

The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



Why have less when you can have MORE — all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel—offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.