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Spa Services Coordinator

2 months ago

Nashville, Tennessee, United States Marriott International, Inc Full time
Position Overview

The Spa Specialist is integral to the seamless operation of our Spa services, ensuring that guests receive a memorable and exceptional experience. This role encompasses a variety of responsibilities aimed at enhancing guest satisfaction through effective service delivery.


Key Responsibilities
  • Promote Spa services and retail offerings to guests.
  • Manage appointment scheduling and confirm reservations.
  • Provide detailed information regarding services to guests.
  • Check in guests and process payments efficiently.
  • Maintain a professional appearance and uphold company standards.

Our Spa Specialists are active participants in creating a welcoming environment. They are expected to be mobile, engaging in various physical activities such as standing, walking, and managing reservation systems. Attention to detail is crucial, particularly when handling guest transactions and inquiries.


Qualifications

Education: High school diploma or G.E.D. equivalent.

Experience: No prior related experience is required.

Supervisory Experience: Not applicable.

Certification: None required.


Marriott International is committed to fostering a diverse workforce and an inclusive culture. We uphold non-discrimination principles across all employment practices.

At Marriott, we pride ourselves on creating environments that foster collaboration and exceptional service. Our team members are dedicated to delivering thoughtful and heartfelt service, contributing to a unique guest experience.