Customer Experience Coor

3 weeks ago

Albany, United States Marshalls Full time

 

All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is a new opportunity to Discover Different.

Posting Notes: Marshalls Store 0788 || 1440 Central Ave || Albany || NY || 12205

Opportunity: Contribute To The Growth Of Your Career

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Who We Are Looking For: You

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

This position has a starting pay range of $16.00 to $16.50 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

We’re reinventing retail and helping people discover that next find that’s going to be their new signature look. You can be a part of their journey to look amazing.
Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. In fact, that’s what it’s like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense.

Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

 Posting Notes: Marshalls Store 0788 || 1440 Central Ave || Albany || NY || 12205

  • Customer Experience Coor

    5 days ago

    Albany, United States Marshalls Full time

    Marshalls - 1440 Central Ave 12205 [Department Manager] As a Customer Experience Coordinator at Marshalls, you'll: Role model established customer experience practices with internal and external customers; Support and embody a positive store culture through honesty, integrity, and respect; Accurately ring customer purchases/returns and count change back to...

  • Customer Experience Coor

    2 days ago

    Albany, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Customer Experience Coor

    4 days ago

    Albany, United States Marshalls Full time

    All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is...

  • Customer Experience Coor

    5 days ago

    Albany, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Customer Service Representative

    4 weeks ago

    Albany, New York, United States Kiwi Experience Full time

    Retail Sales Specialist - Full TimeJoin our dynamic team at Kiwi Experience as a Retail Sales Specialist on a full-time basis. You will be an integral part of our vibrant RV Accessories shop, dedicated to enhancing the experience of our customers with their Recreational Vehicles (RV).Key Qualifications:Previous experience in sales or retail, with a focus on...

  • Customer Service Representative

    3 weeks ago

    Albany, New York, United States Kiwi Experience Full time

    Retail Sales Specialist - Full TimeJoin our dynamic team at Kiwi Experience as a Retail Sales Specialist in our thriving RV Accessories store. We are seeking an enthusiastic individual to assist our customers in enhancing their Recreational Vehicle (RV) experience.Key Qualifications:Previous experience in sales or retail, with a passion for helping customers...

  • Electrical Systems Specialist

    4 days ago

    Albany, Georgia, United States Molson Coors Full time

    Molson Coors Job SummaryWe are seeking an experienced Electrician to join our team at Molson Coors in Albany. As an Electrician, you will be responsible for the setup, adjustment, timing, troubleshooting, replacement, and programming of electrical equipment using ladder logic, electrical prints, and/or schematics.Key ResponsibilitiesPerform predictive and...

  • E-Commerce Customer Support Specialist

    4 weeks ago

    Albany, New York, United States Kiwi Experience Full time

    Online Retail Assistant - Full TimeWe are seeking a dedicated Online Retail Assistant to enhance our dynamic team. This role is pivotal in delivering outstanding customer service and managing online orders while supporting retail operations as needed.Key Qualifications:Experience in RV, Camping, or Marine sectors is a plus.Excellent communication and...

  • Merchandise Coor

    5 days ago

    Albany, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Customer Experience Coordinator

    6 days ago

    Albany, New York, United States Marshalls Full time

    Customer Experience CoordinatorAt Marshalls, we're committed to delivering exceptional customer experiences. As a Customer Experience Coordinator, you'll play a key role in achieving this goal.Key Responsibilities:Role model established customer experience practices with internal and external customersSupport and embody a positive store culture through...

  • Customer Experience Coordinator

    3 weeks ago

    Albany, New York, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Experience Coordinator to join our team at Marshalls. As a key member of our store team, you will be responsible for promoting an exceptional customer experience, leading by example, and ensuring a positive and engaging environment for our customers.Key ResponsibilitiesCustomer...

  • Customer Experience Representative

    2 weeks ago

    Albany, New York, United States Conduent Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and resolve issues in a timely and professional...

  • Customer Experience Coordinator

    3 days ago

    Albany, New York, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Experience Coordinator to join our team at TJ Maxx. As a key member of our store team, you will be responsible for promoting an exceptional customer experience, leading by example, and ensuring a positive and engaging environment for our customers and associates.Key...

  • Customer Experience Specialist

    2 weeks ago

    Albany, United States CarMax Full time

    About the Role We are seeking a Customer Experience Specialist to provide exceptional service to our customers throughout their car-buying and selling journey. This role involves guiding customers, conducting vehicle assessments, performing administrative duties, and ensuring a seamless process. Successful candidates will be able to build strong...

  • Customer Experience Manager

    1 week ago

    Albany, New York, United States Global Partners LP Full time

    Global Partners LP - XtraMart Madison Ave **Job Summary:** As a Guest Service Supervisor at Global Partners LP, you will be responsible for ensuring a quality buying experience for all customers. You will coach and direct employees to provide excellent customer service, maintain an awareness of cleanliness both inside and outside of the store, and...

  • Customer Experience Manager

    2 weeks ago

    Albany, New York, United States Global Partners LP Full time

    Global Partners LP - XtraMart Madison Ave **Job Summary:** As a Guest Service Supervisor at Global Partners LP, you will be responsible for ensuring a quality buying experience for all customers. You will coach and direct employees to provide excellent customer service, maintain an awareness of cleanliness both inside and outside of the store, and...

  • Customer Experience Manager

    3 weeks ago

    Albany, New York, United States Global Partners LP Full time

    Job SummaryWe are seeking a highly motivated and experienced Guest Service Supervisor to join our team at Global Partners LP. As a Guest Service Supervisor, you will play a key role in ensuring a quality buying experience for all customers and driving sales growth.Key Responsibilities:Customer Service: Ensure a high level of customer satisfaction by...

  • Customer Experience Specialist

    3 months ago

    Albany, United States Contractor In Charge Full time

    **Contractor In Charge** is actively seeking a hardworking **part-time Customer Experience Specialist** This dispatcher and customer service position works a **part-time nights and weekends schedule**, **approximately 20-25 hours per week.** within an assigned client's time zone. They earn a **competitive wage** of **$14/hour**, depending on experience. We...

  • Customer Experience Representative

    2 weeks ago

    Albany, New York, United States CarMax Full time

    About the RoleWe are seeking a Customer Experience Specialist to provide exceptional service to our customers throughout their car-buying and selling journey. This role involves guiding customers, conducting vehicle assessments, performing administrative duties, and ensuring a seamless process. Successful candidates will be able to build strong...

  • Customer Experience Associate

    2 weeks ago

    Albany, New York, United States Macys Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, driving sales, and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesCustomer Service:...