Customer Experience Coor

2 months ago

Albany, United States TJ Maxx Full time

Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.


Posting Notes: TJ Maxx Store 1449 || 161 Washington Avenue Extension || Albany || NY || 12205

Opportunity: Contribute To The Growth Of Your Career

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Who We Are Looking For: You

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

This position has a starting pay range of $16.00 to $16.50 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Applicants with arrest or conviction records will be considered for employment.

At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.

Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

 Posting Notes: TJ Maxx Store 1449 || 161 Washington Avenue Extension || Albany || NY || 12205

  • Customer Experience Coor

    2 months ago

    Albany, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Analytical Microbiologist

    2 weeks ago

    Albany, New York, United States Molson Coors Full time

    Quality Assurance RoleAt Molson Coors, we are committed to delivering high-quality beverages that meet our customers' expectations. As a Quality Assurance Specialist, you will play a crucial role in ensuring the quality of our products and processes.Key Responsibilities:Perform chemical and microbiological analyses to ensure product quality and...

  • Project Manager

    2 weeks ago

    Albany, New York, United States Molson Coors Beverage Company Full time

    Project Engineer Role SummaryAt Molson Coors Beverage Company, we are seeking a skilled Project Engineer to join our Technical Services Department within Brewery Operations. This role will involve leading, managing, and coordinating assigned capital and expense projects of a multi-disciplined nature from conception to completion, including the implementation...

  • Electrical Maintenance Specialist

    3 weeks ago

    Albany, Georgia, United States Molson Coors Beverage Company Full time

    Electrical Maintenance SpecialistMolson Coors Beverage Company is seeking an experienced Electrical Maintenance Specialist to join our team in Albany, GA. As a key member of our Tech Services Department, you will be responsible for performing electrical duties, including working with PLCs, VFDs, motor control installation and troubleshooting, and working...

  • Senior Project Engineer

    3 weeks ago

    Albany, New York, United States Molson Coors Full time

    Job Summary:We are seeking a highly skilled Senior Project Engineer to join our Technical Services Department in Albany, GA. As a key member of our team, you will be responsible for leading and managing capital projects from conception to completion, ensuring timely and within-budget delivery. Your expertise in project management, engineering, and...

  • Customer Experience Specialist

    3 weeks ago

    Albany, Oregon, United States Inova Health System Full time

    Customer Experience SpecialistAt Inova Health System, we're seeking a skilled Customer Experience Specialist to join our team. As a key member of our customer experience team, you will be responsible for ensuring that our customers have a seamless and consistent experience across all touchpoints.Key Responsibilities:Lead customer journey mapping and analysis...

  • Customer Experience Specialist

    3 weeks ago

    Albany, Oregon, United States Inova Health System Full time

    About the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team at Inova Health System. As a key member of our customer experience team, you will be responsible for ensuring that our customers have a seamless and exceptional experience across all touchpoints.Key ResponsibilitiesDevelop and implement customer experience...

  • Electrician - Albany

    3 weeks ago

    Albany, Georgia, United States Molson Coors Beverage Company Full time

    Electrical Maintenance TechnicianMolson Coors Beverage Company is seeking an experienced Electrical Maintenance Technician to join our team in Albany, GA.About the Role:We are looking for a skilled Electrician to work in our production facility, performing electrical duties, including working with PLCs, VFDs, motor control installation and troubleshooting,...

  • Customer Experience Coordinator

    2 months ago

    Albany, New York, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Experience Coordinator to join our team at TJ Maxx. As a key member of our store team, you will be responsible for promoting an exceptional customer experience, leading by example, and ensuring a positive and engaging environment for our customers and associates.Key...

  • Customer Experience Representative

    3 weeks ago

    Albany, New York, United States Orkin Full time

    Customer Service SpecialistAs a key member of our team, you will play a vital role in delivering exceptional customer experiences. Your expertise will ensure that every customer interaction is a positive one, resulting in increased customer satisfaction and loyalty.Key Responsibilities:Field incoming requests and respond to customer inquiries in a timely and...

  • Customer Experience Ambassador

    3 weeks ago

    Albany, Oregon, United States McDonald's Full time

    Join Our Team as a Guest Experience LeadWe're looking for a Guest Experience Lead to join our team at McDonald's. As a Guest Experience Lead, you'll be responsible for creating feel-good moments for our customers every day. You'll greet guests, communicate with them while ordering, offer help with using the ordering kiosks, and ensure that they receive a kid...

  • Safety Manager

    3 weeks ago

    Albany, New York, United States Molson Coors Full time

    About the RoleWe are seeking a highly skilled and experienced Safety Manager to join our team at Molson Coors in Albany, GA. As a key member of our brewery leadership team, you will be responsible for leading the Safety Department and developing and implementing health and safety programs, policies, and procedures.Key ResponsibilitiesLead a team of 4...

  • Customer Experience Operations Lead

    3 weeks ago

    Albany, New York, United States Amazon Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Customer Experience Operations team as a Site Lead. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring the smooth operation of our retail locations.Key ResponsibilitiesProvide exceptional customer service...

  • Retail Customer Experience Coordinator

    2 months ago

    Albany, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Experience Coordinator to join our team at Marshalls. As a key member of our store team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and maintaining a clean and organized store environment.Key ResponsibilitiesLead by...

  • Retail Customer Experience Coordinator

    3 weeks ago

    Albany, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Experience Coordinator to join our team at Marshalls. As a key member of our store team, you will be responsible for promoting an exceptional customer experience, leading by example, and maintaining a clean and organized store environment.Key ResponsibilitiesDevelop and...

  • Customer Experience Associate I

    2 weeks ago

    Albany, California, United States Conduent State & Local Solutions, Inc Full time

    Customer Service Role OverviewWe are seeking a skilled Customer Service Representative to join our team at Conduent State & Local Solutions, Inc. As a Customer Service Representative, you will be the first point of contact for our clients' customers, resolving questions and concerns related to their accounts.Key Responsibilities:Respond to customer inquiries...

  • Maintenance Technician

    3 weeks ago

    Albany, New York, United States Molson Coors Full time

    About the RoleWe are seeking a skilled Maintenance Mechanic to join our team in Albany, GA. As a key member of our Maintenance Team, you will play a critical role in ensuring the smooth operation of our production facility.Key ResponsibilitiesEvaluate problems and develop practical solutions to ensure efficient production.Support brewing operations by...

  • Electrician - Albany

    1 week ago

    Albany, United States Molson Coors Beverage Company Full time

    Electrician - Albany Date: Oct 26, 2024 Location: Albany, GA, US Requisition ID: 31949 A Career in Beer and Beyond: Our purpose at Molson Coors Beverage Company is to brew beverages that unite people to celebrate all life's moments. We've been brewing iconic brands for over 350 years and are now proud to be offering a modern portfolio that expands beyond the...

  • Electrician - Albany

    7 days ago

    Albany, United States Molson Coors Full time

    Requisition ID: 32132 A Career in Beer and Beyond: Our purpose at Molson Coors Beverage Company is to brew beverages that unite people to celebrate all life's moments. We've been brewing iconic brands for over 350 years and are now proud to be offering a modern portfolio that expands beyond the beer aisle. We are Talent Brewers with our culture rooted in our...

  • Electrical Technician

    1 month ago

    Albany, New York, United States Molson Coors Full time

    Electrical Technician OpportunityWe are seeking an experienced Electrical Technician to join our team at our Albany brewery. As an Electrical Technician, you will be responsible for implementing preventative maintenance tasks, troubleshooting and correcting electrical issues, and ensuring the maximum efficiency of our operations.Responsibilities:Implement...