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Medical Staff Services Office Coordinator

3 months ago

Baltimore, United States Erickson Senior Living Full time

Location:

Erickson Senior Living

Erickson Senior Living, headquartered in Baltimore, Maryland is a national provider of senior living and health care with campuses in 11 states—and growing.  Erickson Senior Living develops and manages senior living communities and health services across the country. We achieve industry–leading results in customer satisfaction, driving high occupancy, and positive health outcomes.

Compensation: Commensurate with experience starting at $21.50 per hour

Essential Duties and Responsibilities:

  • Secures and maintains all medical staff services documentation, departmental reports and record systems compliant with Company policy and industry regulations.
  • MSS P Card Account - reconcile monthly before due date, upload expense receipts provided by team
  • Demonstrates an awareness of fiscal management in supply/equipment management.
  • Partner with Vice President of EHMG Operations, Medical Staff Services Director, and Marketing Team for marketing initiatives.
  • Collateral material development - at time of provider hire based on discipline, i.e. Physician, LCSW, NP, etc., - partner with Marketing Team to develop toolkit, update bio page, etc. Follow-up routinely until complete.
  • Facilitates all incoming mail/correspondence to ensure timely process and turnaround timeframe to include bad address, CLIA/Lab permits, payer credentialing, provider credentials notifications, etc. 
  • Facilitates all Medical Center Health Fair events in partnership with Medical Staff Services, Corporate Marketing and Medical Centers. 
  • Maintaining a working knowledge and competent use of computer/software systems sufficient to perform office functions as needed.
  • Performs office duties including: generating reports, faxing, filing, scanning, copying; e-mailing; and other clerical and analytical responsibilities.
  • Assists in the facilitation of orientation and training of new providers.
  • Participates in all medical staff services related meetings to include daily huddle, weekly department meeting, weekly corporate marketing call, weekly credentialing call(s). 
  • Works with Department Manager to facilitate meetings, record minutes, facilitate feedback specific to action items in order to remain consistent with department standards to include provider credentialing, payer credentialing, medical center and provider marketing. 
  • Recruitment Hotline back-up (to Recruiters) - manage/answer recruitment toll free hotline promptly and professionally

Qualifications:

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Strong customer service focus.
  • Proficiency in Microsoft Outlook, Word, Excel, PowerPoint
  • Ability to work effectively with a diverse work force.
  • Excellent verbal and communication skills.
  • Critical thinking skills including the ability to problem solve accordingly.
  • Ability to thrive in a fast paced environment.
  • Strong time management and organizational skills including attention to detail.
  • Ability to multi-task

Education/Experience:

  • High school graduate or equivalent is required. Associate or higher degree a plus
  • Computer proficiency required.
  • Experience in medical staff office, healthcare or an environment serving the senior population is a plus.

What we Offer:

  • A "career for life" approach to professional and personal development for our greatest asset; our employees. 
  • State of the art community campuses, ongoing expansion plans, and design enhancements to ensure Erickson Senior Living continues to set the standard for senior living excellence.
  • Competitive benefits packages including medical, dental, vision, and PTO
  • 401k for all employees 18 and over. Company contribution up to 3% once eligible.
  • Education assistance, certification reimbursement, and student loan refinancing partnership programs are available.
  • Onsite medical centers, providing wellness visits and sick care for all employees over 18 years of age.
  • Free onsite parking at all of our communities and corporate offices

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.