Strategic Delivery Channel Manager

1 month ago

Rolling Meadows, United States Gallagher Full time
About Us:

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

 

We believe that every candidate brings something special to the table, including you So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview:

Gallagher's Global Brokerage Division is looking for an experienced Email Communications Manager to join our dynamic Strategic Initiatives & Communications team.  As an Internal Communication Specialist, you will be primarily responsible for managing and optimizing the use of Poppulo, a leading internal communication platform.  This role entails managing distribution lists, crafting and sending emails and newsletters, and analyzing their performance and effectiveness.

Responsibilities:
  • Platform Management:
    • Administer the Poppulo platform, including user management, access control, and customization of settings.
    • Stay updated on new features and updates released by Poppulo and assess their potential impact on internal communication strategies.
    • Oversee distribution lists, ensuring accuracy and timely updates. 
    • Manage integrated communications calendar, spearheading and influencing the timing of communications.   
  • Content Creation and Distribution:
    • Design and develop engaging content for internal communications using Poppulo's templates and tools.
    • Schedule and distribute communications through Poppulo's channels, ensuring accurate distribution lists are leveraged to capture audiences. 
  •  Cross-Team and Business Coordination
    • Collaborates with divisional internal teams, corporate business partners, and stakeholders to develop and implement Americas-wide communication strategies that effectively reach target audiences and achieve business objectives.
    • Coordinates and facilitates communication between different departments and channel partners to ensure alignment and smooth execution of messaging.
  • Analytics and Reporting:
    • Utilize Poppulo's analytics tools to track the performance of internal communications.
    • Monitor key metrics such as open rates, click-through rates, and engagement levels to evaluate the effectiveness of communications and make data-driven improvements
    • Generate reports and provide insights to stakeholders to inform decision-making and optimize communication strategies.
  •  Training and Support:
    • Provide training and support to internal users and stakeholders on how to effectively use Poppulo for their communication needs.
    • Serve as a subject matter expert on Poppulo, offering guidance and best practices to maximize its capabilities.

 

Qualifications:

Required Qualifications:

  • Bachelor's degree + 5 years related experience
  • Minimum 2 years’ experience in Poppulo or comparable platform required.  
  • Proficient in using Microsoft 365 applications with key strengths in Word, Excel, and SharePoint.
  • Exceptional written and verbal communication skills.
  • Strong time management and organizational abilities.
  • Ability to work collaboratively with cross-functional teams and form relationships.

 

Preferred Qualifications:

  • Ability to analyze communication metrics and derive actionable insights.
  • Prior experience in the financial services or insurance brokerage industry is a plus.

 

Travel Requirements:

  • At most up to 5% travel, in support of special projects, when needed

#LI-JS1 #LI-Hybrid

Compensation and Benefits:

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

 Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • Medical/dental/vision plans, which start from day one
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave

Other benefits include:

  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
  • And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

 

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