Regional Global Mobility Manager, North America

3 weeks ago

Rolling Meadows, United States Gallagher Full time

About Us:
Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

Overview:

- Developing global mobility strategies right for their business and designing and implementing policies and processes, fit for purpose.
- Reviewing, selecting and managing the right external partners and managing fully outsourced programs on their behalf
- Providing guidance through the complex world of Global Mobility and mitigating risk
- Hand holding their valued talent as they move through the relocation cycle
- Utilizing the best technology available to deliver successful global mobility outcomes

This is an exciting opportunity to join a growing, fun and collaborative team with ambitious growth plans. Gallagher has a caring, family culture and offer flexible working, allowing employees to balance their work and family life.

**Responsibilities**:
The Global Mobility Regional Manager will play a crucial part in managing end-to-end global mobility for corporate clients from initial design through to on-going management, primarily focused on:

- Manage the delivery of consulting and outsourced services to regional and global based clients
- Taking ownership of strategic client projects, of moderate to high complexity
- Leading delivery of large, complex and VIP cases
- Top level technical advice for complex scenarios throughout the relocation cycle
- Day to day ownership of HR/ mobility regional relationships
- Acting as a point of escalation for clients
- Working with partners to gain insight on compliance and relocation
- Line management responsibility of a small team of analysts (to be deteremined on skill set)
- Identifying, upsell and cross sell opportunities with existing clients
- Contributing to thought leadership, events and marketing
- Work alongside the regional Growth Leader, contributing to tenders and new business opportunities as required
- Bringing innovative ideas to the practice as a whole through pro-active ideas
- Acting as an extension of our clients, providing feedback, insight and best practice to their global mobility programs
- Managing our offshore team, delivering administrative and financial tasks
- Conducting research, analysis and prepare draft materials/ reports for senior members of the team
- Systematically drawing information from a variety of sources, analysing and identifying implications of data, drawing appropriate conclusions, generating viable alternatives, and evaluating consequences of each solution
- Liaising with strategic partners for the end to end delivery of mobility to clients
- Leading client meetings and conference calls
- Managing numerous ongoing projects, simultaneously in a fast-paced client service environment
- Focusing on retention of existing accounts by maintaining day-to-day client relationships and ensuring high level client satisfaction
- Working successfully in a team-based environment, collaborative and accountable while working predominately independently
- Identifying, researching, and coordinating internal/ external resources in order to resolve a wide range of assignee related issues
- Managing multiple projects while ensuring the quality and timeliness of client deliverables
- Communicating complex matters clearly and concisely to clients
- Collaborating with other team members to recommend solutions/ provide technical reports on various client issues
- Completing analysis, data collection, market practice comparisons and benchmarking
- Delegating to junior members of the team and talking responsibility for their work
- Reviewing the work of colleagues
- Keeping abreast of all relevant laws and emerging regulations and trends
- Supporting on key projects and may lead smaller projects.

Qualifications:
Required: Bachelor's degree and 7 years related experience required.

Preferred:

- Experience having worked both within in-house client side and service provider roles previously essential
- Gained broad global mobility experience over five or more years with a focus on tax advisory, assignment management, compensation, payroll and immigration
- Experience with designing, implementing and managing new mobility programs (where none exists)
- Technical understanding of compensation, tax, international payroll, immigration and relocation
- Two years plus of people management experience
- Project management
- Multi-lingual a must - ideally Japanese/ German/ French
- Solid business acumen

Compensation and Benefits:
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the **minimum core benefits** you’ll get, depending on your job level these benefi

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