Customer Experience Coor

7 days ago

Enfield, United States Marshalls Full time

 

All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is a new opportunity to Discover Different.

Posting Notes: Marshalls Store 0301 || 25 Hazard Road || Enfield || CT || 06082

Opportunity: Contribute To The Growth Of Your Career

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Who We Are Looking For: You

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

This position has a starting pay range of $16.69 to $17.19 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Applicants with arrest or conviction records will be considered for employment.

We’re reinventing retail and helping people discover that next find that’s going to be their new signature look. You can be a part of their journey to look amazing.
Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. In fact, that’s what it’s like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense.

Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

 Posting Notes: Marshalls Store 0301 || 25 Hazard Road || Enfield || CT || 06082

  • Branch Customer Experience Specialist

    7 days ago

    Enfield, Connecticut, United States M&T Bank Full time

    Job Overview:As a Float Teller at M&T Bank, you will play a vital role in enhancing our branch customer experience through digital engagement, lobby management, and transactional processing.Key Responsibilities:Adhere to established customer service standards and deliver exceptional experiences by understanding customer needs and providing solutions.Educate...

  • Full Time Department Lead Merchandise Coor

    3 weeks ago

    Enfield, United States HomeSense Full time

    At Homesense, we’re helping people let their personality shine in their home. We’re out to bring high-quality and unique pieces to stores throughout the country. Like our stores, our work environment is ever-evolving - and always encouraging. Every shift is a new opportunity to Discover Different.Posting Notes: HomeGoods Store 0037 || 25 Hazard Avenue ||...

  • Food Service Team Member

    1 month ago

    Enfield, Connecticut, United States Frisbie Food Network LLC Full time

    Job Description**Job Summary:**We are seeking a highly motivated and customer-focused Food Service Team Member to join our team at Frisbie Food Network LLC. As a key member of our restaurant team, you will be responsible for providing exceptional customer service, ensuring a positive dining experience, and maintaining a clean and safe environment.Key...

  • Childcare Food Preparation Specialist

    3 weeks ago

    Enfield, Connecticut, United States The Learning Experience #147 Full time

    Job DescriptionThe Learning Experience #147 seeks a dedicated and enthusiastic Food Prep person to join our team as an ambassador of happiness.As a Food Prep person with us, you'll play a key role in making a difference in the lives of children, their families, and communities by preparing daily nutritious meals.You will:Plan and Prepare Healthy...

  • Custom Framer

    1 month ago

    Enfield, Connecticut, United States Michaels Stores Full time

    About the RoleWe are seeking a skilled and creative Custom Framer to join our team at Michaels Stores. As a Custom Framer, you will be responsible for delivering exceptional customer service while creating memorable framing solutions for our customers.Key ResponsibilitiesBuild customer relationships and provide personalized framing solutionsAdhere to...

  • Customer Service Representative

    3 weeks ago

    Enfield, Connecticut, United States Big Y Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Specialist to join our team at Big Y. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Customer Service:...

  • Customer Service Liaison

    1 month ago

    Enfield, Connecticut, United States Prodigy Resources Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Prodigy Resources. As a Customer Service Representative, you will be the liaison between customers and our estimation team, ensuring a premium quoting and customer service experience.Key ResponsibilitiesCorrespond with customers via email and phone to provide...

  • Customer Service Associate

    3 weeks ago

    Enfield, Connecticut, United States Family Dollar Full time

    Customer Service Representative Job DescriptionFamily Dollar is seeking a Customer Service Representative to join our team. As a key member of our store staff, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide exceptional customer service and respond...

  • Customer Service Representative

    2 months ago

    Enfield, United States Prodigy Resources Full time

    POSITION SUMMARY: Acts as the liaison between customers and estimation team to ensure a premium quoting and customer service experience. The primary objective is to ensure that our customers have a seamless experience and are satisfied with PTIs services. Customer Service will answer product and service questions, ensure that customers needs are met, and...

  • Customer Service Liaison

    2 months ago

    Enfield, Connecticut, United States Prodigy Resources Full time

    **Job Summary:**We are seeking a highly skilled and customer-focused individual to join our team at Prodigy Resources as a Customer Service Representative. As a key member of our customer service team, you will play a vital role in ensuring that our customers receive a seamless and premium experience.**Key Responsibilities:**Act as the primary point of...

  • Customer Service Associate

    2 weeks ago

    Enfield, Connecticut, United States State Farm Insurance Full time

    As a Customer Service Associate at State Farm Insurance, you will be responsible for providing exceptional customer service by answering inquiries, resolving issues, and offering solutions. Your duties will include processing policy changes, claims, and payments accurately and efficiently, maintaining customer records, and collaborating with team members to...

  • Customer Service Liaison

    1 month ago

    Enfield, Connecticut, United States Prodigy Resources Full time

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our team at Prodigy Resources. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and building strong relationships through daily communication.Key Responsibilities:Respond to...

  • Custom Framer Position

    2 weeks ago

    Enfield, Connecticut, United States Michaels Stores Full time

    Job Summary:Michaels Stores is seeking a skilled Custom Framer to join our team. As a Custom Framer, you will be responsible for creating memorable framing solutions for our customers while building strong relationships with them.Key Responsibilities:Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws...

  • Customer Service Representative

    3 weeks ago

    Enfield, Connecticut, United States Big Y Full time

    Job DescriptionAs a Customer Service Specialist at Big Y, you will play a vital role in ensuring that our customers receive exceptional service and support. Your primary responsibilities will include operating a cash register, lottery, and scanner using the correct scan or ring method, maintaining daily logs and status reports, and processing customer...

  • Customer Service Representative

    4 weeks ago

    Enfield, Connecticut, United States BigYNon Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist at Big YNon. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide...

  • Customer Service Representative

    2 weeks ago

    Enfield, Connecticut, United States Planet Fitness Full time

    Job SummaryThe Member Services Representative will be responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests. This role requires a high level of customer service skills, with a focus on creating a positive and welcoming environment for all individuals who interact with the club.Key...

  • Customer Service Representative

    1 month ago

    Enfield, Connecticut, United States Planet Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our team, you will be responsible for delivering exceptional customer service to our members, prospective members, and guests.Key ResponsibilitiesCustomer Service: Provide a superior level of customer service...

  • Customer Service Representative

    2 months ago

    Enfield, Connecticut, United States Planet Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our team, you will be responsible for delivering exceptional customer service to our members, prospective members, and guests.Key ResponsibilitiesCustomer Service: Provide a superior level of customer service...

  • Customer Service Representative

    2 weeks ago

    Enfield, Connecticut, United States Evans Group Inc Full time

    Job DetailsJob Location: Evans ExpressMart Exit 16 - Enfield, NHPosition Type: Full TimeEducation Level: High SchoolJob Shift: AnyBenefitsMonthly BonusAnnual Holiday BonusGas DiscountMatching Funds for RetirementWeekend Shift PremiumsPaid Time OffHoliday PayCell Phone DiscountMedical & Dental InsuranceLife & Disability InsuranceJob SummaryThe Customer...

  • Customer Service Representative

    2 months ago

    Enfield, Connecticut, United States Planet Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our staff, you will be responsible for creating a positive member experience by providing exceptional customer service to our members, prospective members, and guests.Key ResponsibilitiesClub OperationsAssist...