Customer Experience Ambassador
24 hours ago
We're looking for a Guest Experience Lead to join our team at McDonald's. As a Guest Experience Lead, you'll be responsible for creating feel-good moments for our customers every day. You'll greet guests, communicate with them while ordering, offer help with using the ordering kiosks, and ensure that they receive a kid treat. You'll also handle any concerns and communicate with the restaurant team to provide feedback and recommendations.
We're committed to being America's best first job, and we're looking for someone who shares our values. If you're looking for a part-time job that supports your full-time ambition, we'd love to hear from you.
Responsibilities:
- Greet guests and communicate with them while ordering
- Offer help with using the ordering kiosks
- Offer assistance to those in need of some extra hands
- Check with guests once they have their food to make sure they're satisfied, or to see if they need anything else
- Ensure kids receive a kid treat
- Handle any concerns
- Communicate with the restaurant team to provide feedback and recommendations
Requirements:
- Be 16 years of age or older
- Have an outstanding attitude and willingness to learn and grow
- Be able to excel in a fast-paced, team environment
Benefits:
- Competitive pay
- Medical, dental, and vision coverage
- Unpaid leaves of absence
- Education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
- Discount programs
- Free meals/meal discounts
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