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Customer Experience Representative

1 month ago


Albany, New York, United States Orkin Full time
Customer Service Specialist

As a key member of our team, you will play a vital role in delivering exceptional customer experiences. Your expertise will ensure that every customer interaction is a positive one, resulting in increased customer satisfaction and loyalty.

Key Responsibilities:

  • Field incoming requests and respond to customer inquiries in a timely and professional manner
  • Schedule service visits and maintain efficient routes to ensure seamless customer service
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and attention to detail

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive compensation package