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Intake Coordinator

4 months ago

Mesa, United States At Home Healthcare Full time

We are hiring an Intake Coordinator.

At Home Healthcare, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people. You can find a home for your career here. 

 As an Intake Coordinator, you can expect: 

  • flexibility for true work-life balance  
  • opportunities for career growth  
  • the ability to build trusted nurse-patient relationships 
  • employee-focused wellness and support programs  

 

If you love healthcare and want to strengthen your experience, this is a great opportunity for you.  

 


 

  • Answers phones and appropriately triages phone calls to Intake Team.
  • Effectively communicates patient/referral information to appropriate Intake staff and branches.
  • Obtains demographic and clinical information from clients, physician’s office and other referral sources to compile referrals.
  • Coordinates communication of referral information with Intake Specialist RN.
  • Maintains a call log for all incoming calls.
  • Faxes signed referrals to appropriate county/parish offices, DME, private duty, etc.
  • Verifies new referring physician licenses on referrals taken in department.
  • Researches coverage or pay source for each referral. Verifies commercial policies and HIQA.
  • Obtains authorization for visits from insurance or Medicaid on EPSDT patients as appropriate. Updates insurance case manager on patient status and need for additional visits throughout the episode of care.

  • High School Diploma/GED
  • Minimum of two years insurance/medical billing.