Assistant Food and Beverage Operations Manager

3 days ago

Greensboro, United States Marriott Full time
Additional Information
Job Number24181273
Job CategoryFood and Beverage & Culinary
LocationThe Ritz-Carlton Reynolds Lake Oconee, One Lake Oconee Trail, Greensboro, Georgia, United States, 30642VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Assists with supervising food and beverage/culinary daily operations. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Ensures standards and legal obligations are followed.

 

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

 

CORE WORK ACTIVITIES

Assisting in Managing Day-to-Day Operations

• Assists in the ordering of F&B supplies, cleaning supplies and uniforms.

• Supervises daily F&B shift operation and ensures compliance with all F&B policies, standards and procedures.

• Supports and supervises an effective monthly self inspection program.

• Operates all department equipment as necessary and reports malfunction.

• Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Celebrates and fosters decisions that result in successes as well as failures.

• Communicates areas that need attention to staff and follows up to ensure understanding.

• Coordinates cleaning program in all F&B areas (including General clean), identifying trends and making recommendation for improvements.

• Follows property specific second effort and recovery plan.

• Stays readily available/ approachable for all team members.

• Demonstrates knowledge of the brand specific service culture.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.

• Serves as a role model to demonstrate appropriate behaviors.

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Takes proactive approaches when dealing with guest concerns.

• Sets a positive example for guest relations.

• Stays readily available/ approachable for all guests.

• Reviews comment cards and guest satisfaction results with employees.

• Responds in a timely manner to customer service department request.

Additional Responsibilities

• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Performs hourly job function if necessary.

• Extends professionalism and courtesy to team members at all times.

• Comprehends budgets, operating statements and payroll progress report.

 

The hourly pay range for this position is $25.48 to $29.81. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits.  Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. 

The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.    

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.  
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.  
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.  
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

  • Assistant Food and Beverage Operations Manager

    2 months ago

    Greensboro, United States Marriott Full time

    Job Number 24153520Job Category Food and Beverage & CulinaryLocation The Ritz-Carlton Reynolds Lake Oconee, One Lake Oconee Trail, Greensboro, Georgia, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY Assists with supervising food and beverage/culinary daily operations. Responsibilities include...

  • Assistant Food and Beverage Operations Manager

    1 month ago

    Greensboro, United States Marriott Full time

    Additional Information Full Time. Flexible Schedule.Job Number 24161693Job Category Food and Beverage & CulinaryLocation The Ritz-Carlton Reynolds Lake Oconee, One Lake Oconee Trail, Greensboro, Georgia, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY Assists with supervising food and...

  • Assistant Food and Beverage Operations Manager

    20 hours ago

    Greensboro, Georgia, United States Marriott Full time

    Job SummaryAssist in supervising food and beverage/culinary daily operations to ensure guest and employee satisfaction while maintaining the operating budget. Ensure standards and legal obligations are followed.Candidate ProfileEducation and Experience High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional...

  • Expert in Food and Beverage Operations

    4 weeks ago

    Greensboro, Georgia, United States Marriott International, Inc Full time

    Job SummaryAs a Guest Service Support Expert, you will play a vital role in delivering exceptional food and beverage experiences to our guests. You will be responsible for providing support to our food and beverage operations, ensuring that every interaction is memorable and unique. Your attention to detail and commitment to excellence will make a...

  • Expert in Food and Beverage Operations

    4 weeks ago

    Greensboro, Georgia, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a highly skilled and dedicated Food and Beverage Service Expert to join our team at The Ritz-Carlton. As a key member of our food and beverage operations, you will play a critical role in delivering exceptional guest experiences and ensuring the smooth operation of our culinary services.Key ResponsibilitiesProvide exceptional guest...

  • Food and Beverage Operations Specialist

    3 weeks ago

    Greensboro, Georgia, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a highly skilled and dedicated Guest Service Support Expert to join our team at The Ritz-Carlton Reynolds Lake Oconee. As a key member of our food and beverage operations, you will play a vital role in delivering exceptional service to our guests.Key ResponsibilitiesProvide support to food and beverage operations, ensuring seamless...

  • Food and Beverage Operations Support Specialist

    10 hours ago

    Greensboro, Georgia, United States Marriott Full time

    At Marriott, we're not just serving food and drinks - we're crafting unforgettable experiences for our guests. As a Food and Beverage Operations Support Specialist, you'll play a vital role in ensuring the smooth operation of our culinary services. Whether you're setting tables, assisting the kitchen, or replenishing supplies, your attention to detail and...

  • Food and Beverage Operations Specialist

    3 weeks ago

    Greensboro, Georgia, United States Marriott Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Guest Service Support Expert to join our team at The Ritz-Carlton Reynolds Lake Oconee. As a key member of our food and beverage operations, you will be responsible for providing exceptional service to our guests and ensuring the smooth operation of our culinary services.Key...

  • Food and Beverage Service Associate

    4 days ago

    Greensboro, United States Greensboro Homewood Suites Full time

    Job Title: Food and Beverage AttendantGreensboro Homewood Suites is seeking a highly motivated and customer-focused Food and Beverage Attendant to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional dining experiences for our guests.Responsibilities:Prepare and present complimentary breakfast and evening...

  • Food and Beverage Service Associate

    3 weeks ago

    Greensboro, United States Greensboro Homewood Suites Full time

    Join Our Team at Greensboro Homewood SuitesAbout the Role:We are seeking a highly motivated and customer-focused Food and Beverage Attendant to join our team at Greensboro Homewood Suites. As a key member of our hospitality team, you will be responsible for providing exceptional dining experiences for our guests while ensuring the highest standards of food...

  • Food and Beverage Service Associate

    4 days ago

    Greensboro, United States McConnell Golf Full time

    Job Title: Food and Beverage ServerOverview:Sedgefield Country Club, a McConnell Golf Property, is seeking a skilled Food and Beverage Server to provide exceptional service to our members and guests. As a key member of our team, you will be responsible for delivering a memorable dining experience, ensuring that every guest feels valued and...

  • Food and Beverage Service Associate

    3 weeks ago

    Greensboro, United States Greensboro Embassy Suites Full time

    Join Our Team at Greensboro Embassy SuitesWe are seeking a highly motivated and customer-focused Food and Beverage Attendant to join our team at the Greensboro Embassy Suites. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests during breakfast hours.Key Responsibilities:Prepare and present the...

  • Food and Beverage Service Associate

    3 weeks ago

    Greensboro, United States Greensboro Embassy Suites Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Food and Beverage Attendant to join our team at the Greensboro Embassy Suites. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests during breakfast hours.Key ResponsibilitiesPresent a warm and welcoming atmosphere to our guests,...

  • Food and Beverage Server | Sedgefield Country Club

    9 hours ago

    Greensboro, United States McConnell Golf Full time

    Job SummarySedgefield Country Club is seeking a skilled Food and Beverage Server to provide exceptional service to our members and guests. As a Server, you will be responsible for delivering a memorable dining experience, ensuring that every guest feels welcome and valued.Key Responsibilities:Set up side stations and perform assigned side work.Provide...

  • FT Food Lion To Go Associate

    1 week ago

    Greensboro, United States Food Lion Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 400088_external_USA-NC-Greensboro Address: USA-NC-Greensboro-4634 H Hicone Rd Store Code: Store 00674 Front End (7213841) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million...

  • Beverage Specialist

    2 months ago

    Greensboro, United States Koury Full time

    Job Description for Beverage Specialist at KouryWe are seeking a highly skilled Beverage Specialist to join our team at Koury. As a key member of our customer-facing staff, you will be responsible for delivering exceptional customer service and ensuring that every guest has a memorable experience.Key Responsibilities:Customer Service: Greet customers warmly...

  • Restaurant Operations Manager

    1 month ago

    Greensboro, North Carolina, United States Gecko Hospitality Full time

    Assistant Restaurant Manager OpportunityWe are seeking a highly skilled and motivated Assistant Restaurant Manager to join our team at Gecko Hospitality. As a key member of our management team, you will be responsible for overseeing daily restaurant operations, ensuring exceptional customer service, and driving sales growth.Key Responsibilities:Supervise...

  • Restaurant Operations Manager

    3 weeks ago

    Greensboro, North Carolina, United States Famous Toastery Full time

    Job SummaryFamous Toastery is seeking a highly skilled and experienced Restaurant General Manager to lead our team and drive business success. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, including managing staff, budgeting, and ensuring high standards of quality and customer service...

  • Food Service Director

    3 weeks ago

    Greensboro, United States Aramark Full time

    Job Title: Food Service DirectorAt Aramark, we are seeking a highly skilled and experienced Food Service Director to lead our dining operations. As a key member of our team, you will be responsible for developing and executing dining solutions that meet customer needs and tastes.Key Responsibilities:Leadership: Lead, mentor, engage, and develop teams to...

  • Assistant General Manager

    3 weeks ago

    Greensboro, United States Spare Time Entertainment Full time

    **Leadership Opportunity****About the Role**Spare Time Entertainment is seeking a highly skilled and experienced Assistant General Manager to join our dynamic leadership team. As a key member of our management team, you will be responsible for maintaining the standard of work from employees, onboarding and hiring new team members, and managing the daily...