Club Operations Manager

7 days ago


Greensboro, North Carolina, United States Greensboro Country Club Full time
Overview

The Greensboro Country Club is seeking a highly skilled and experienced Club Operations Manager to oversee the daily operations of Food and Beverage, Fitness, Pool, and Youth Activities departments.

About Us

We are a private club with two stunning locations, offering fine and casual dining options, golf, tennis, fitness facilities, and a vibrant community of members. Our mission is to provide a premier member-focused experience while maintaining efficient and profitable service across these departments.

Job Description

The Director of Club Operations plays a key leadership role in ensuring seamless service delivery and high levels of member satisfaction. Responsibilities include:

  • Leading and supervising department managers in food and beverage, fitness, pool, and youth activities
  • Fostering a positive work environment that prioritizes excellent service, collaboration, and accountability
  • Ensuring proper staffing, training, and development of staff to meet club standards
  • Oversighting day-to-day operations to ensure seamless service delivery and high levels of member satisfaction
Key Responsibilities

Financial Management: Work with accounting to monitor key financial metrics such as revenue generation, labor costs, and inventory management

Member Experience & Engagement: Ensure that all member interactions reflect the club's commitment to excellence and personalized service

Facility Management: Ensure all physical aspects of the club are properly maintained and operational

Requirements

To be successful, you will need:

  • A Bachelor's degree in Hospitality Management, Business Administration, or a related field
  • At least 5-7 years of experience in club management or hospitality operations, with a focus on managing multiple departments and teams
  • Proven track record of leadership and financial management in a country club or similar hospitality environment
Benefits

We offer a competitive salary, comprehensive benefits package, including health insurance, retirement plans, and paid time off, and relocation assistance offered. The estimated annual salary for this position is around $120,000.


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