Senior Manager, Product Owner

6 days ago

Malvern, United States Vanguard Full time

Global Risk and Security (GR&S) at Vanguard enables business strategy, protects client and Vanguard interests (e.g., assets and data), and stewards a strong risk culture. Our teams leverage enterprise-wide insights, deep expertise, and trusted advice so that across Vanguard leaders and crew drive faster, stronger, risk-informed decisions.

Within GR&S, the Enterprise Security and Fraud (ES&F) sub-division is responsible for the global protection of Vanguard crew, property, data, and client assets. We are the trusted advisors that protect the pride of Vanguard with state-of-the-art security and fraud capabilities.

The Sr.Manager, Product Owner  will lead a team of Technical Product Owners that are responsible for the strategic vision and roadmap for a technical security product or products with cross-divisional impact, demonstrating a deep understanding of the product(s) and associated business areas of value. Products have enterprise-wide implications and are part of the modernization effort of the Credentials-as-a-Service (CredaaS) multi-year program.

In this role, you will:

  • Hire, evaluate, and supervise crew. Provide guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.
  • Oversee technical product management activities for multiple technical products, or one strategic technical product, with cross-divisional impact. Drives the design and continuous improvement of the technical solution.
  • Influence and collaborate with cross-functional teams to create best practices that drive significant change to the client experience. Ensures business outcomes are linked to business case drivers.
  • Provide guidance and coaches technical product teams towards best practices and learnings. Oversee product teams' support of the messaging, communication, and customer outreach as necessary.
  • Facilitate strong business support through working with team members to promote a consistent approach to decisions/impacts and client propositions. Drive connection across all appropriate internal and external stakeholders.
  • Lead the planning, development and implementation of new technical products with cross-divisional impact. Define and analyze markets, developing detailed product features and requirements, and developing implementation plans.
  • Influence and employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.
  • Participate in and influence ongoing business planning and departmental prioritization activities.
  • Drive the team’s engineering practices in development, continuous integration, and automated deployment.
  • Participate in special projects and performs other duties as assigned.

What it takes:

  • Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.
  • Minimum of eight years related business experience. Three years of leading large cross-functional teams on  major organizational projects preferred. Previous people-leadership experience strongly preferred.
  • Current certification in Agile CSM, CPO or SAFe Agilist.
  • Two years’ experience in security domain, specifically in Identity Authentication & Authorization.

Special Factors

  • This is a hybrid role with Tues, Wed, Thurs in the office and Mon, Fri is remote.

Special Factors

Sponsorship

Vanguard is offering visa sponsorship for this position.

About Vanguard

We are Vanguard. Together, we’re changing the way the world invests.

For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let’s make it count.

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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