Senior MarTech Technical Lead

As the Senior Marketing Technology Technical Lead on the IIGTech (Institutional Investment Group Technology) team you will lead the strategy and support implementation of the Vanguard’s digital marketing, web and mobile customer experiences for B2B and B2C sides. You will bring extensive knowledge of MarTech to drive business outcomes through the Adobe Experience Cloud, specifically AEM, Launch, WebSDK, Target and Analytics.  You will lead and partner with engineering teams on the evolution of our web and mobile experiences with the deployment and adoption of web/mobile SDK for digital data collection and integration with Adobe Experience Platform, Adobe Journey Optimizer and Adobe Customer Journey Analytics. You will actively partner with MarTech, Domain and Enterprise architects, engineering teams and product owners across IIG to support the buildout of Vanguard’s web and mobile ecosystem.

This role:

• Provides senior level IT technical lead services and direction for critical software, middleware, or hardware projects on multiple platforms. Provides technical expertise and completes complex development, design, implementation, architecture design specification, and maintenance activities.
• Ensures the viability of IT deliverables. Recommends development and architectural options and approves the team's technical deliverables. Conducts testing, including functionality, technical limitations, and security. Provides production support for products.
• Identifies potential solutions and approves technical solutions proposed by team members. Elevates complex technical issues to IT experts. Resolves technical problems discovered by testers and internal clients. Responds to and resolves technical issues in a timely manner. Researches issues and performs root cause analysis. Anticipates technology problems and prevents them. Resolves potential technology problems implemented by less experience staff before they cause an issue.
• Communicates with key stakeholders on project issues and implications. Evaluates the impacts of change requests on technologies and effectively persuades and influences others on ideas.
• Maintains a current and working knowledge of IT development methodology, architecture design, and technical standards. Mentors IT staff and identifies training needs. As new standards are instituted, ensures their usage by team members. Learns, and applies new technology quickly, and is well versed on the latest technologies and tools supporting software development in the industry. Assists with the creation of strategic product roadmaps.
• Reviews and approves documentation and diagrams created by IT team members. Writes documentation, including technical standards and processes.
• Identifies opportunities for continuous quality improvement of technical standards, methodologies, and technologies.
• Develops code and test artifacts that reuse subroutines or objects, is well structured, backed by automated tests, includes sufficient comments and is easy to maintain. Writes programs, appropriate test artifacts, ad hoc queries, and reports. Employs contemporary software development techniques to ensure tests are implemented in a way that supports automation.
• Amplifies the productivity of entire team through collaboration, and the implementation of technology frameworks. Learns and applies new technology quickly, and is well versed on the latest technologies and tools supporting software development in the industry. Anticipates technology problems and prevents them. Resolves potential technology problems implemented by less experience staff before they cause an issue.
• Thoroughly understands and complies with Information Technology and Information Security policies and procedures, and verifies that deliverables meet requirements. Works across organizational lines to improve both IT and Information Security policies and procedures.
• Maintains a broad understanding of the roles of front, middle and back office, and designs systems to enable efficient business processes while maintaining necessary controls. Maintains a broad understanding of the roles of external partners and designs systems to enable efficient business processes while maintaining necessary controls.
• Participates in special projects and performs other duties as assigned.

What it takes:

• Minimum of ten years related work experience, with at least five years of development experience.

• Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.

• 8 + years’ experience in Web Development technologies (Java, HTML/DHTML, XML, JavaScript, web services).

• 3+ years’ experience in Adobe Experience Manager (AEM) in headful and headless deployments.

• Hands-on experience developing templates and custom components on the Adobe AEM platform v6.

• 3+ years' working knowledge of Adobe Launch, Target, Analytics.

• 3+ years' hands on experience with web/mobile development & architecture, including CMS, CDNs, SEO and site optimization tools.

• Working knowledge of web data layers and tag management solutions.

• 3+ years' experience in marketing or MarTech.

What sets you apart:

• Experience with AWS, including EC2, ECS, VPC, Security Groups, S3 and EFS.

• Experience with “on-prem” hosted AEM implementations.

• Experience with Adobe Experience Platform (AEP), Adobe Journey Optimizer (AJO) and Adobe Customer Journey Analytics (CJA)

Special Factors

Sponsorship

About Vanguard

We are Vanguard. Together, we’re changing the way the world invests.

For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let’s make it count.

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.