Dual Catering Sales Executive – Nonexempt
3 weeks ago
Job Number24191216
Job CategorySales & Marketing
LocationThe Westin Copley Place Boston, 10 Huntington Ave, Boston, Massachusetts, United States, 02116VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Management
JOB SUMMARY
Handles social and local corporate catering opportunities that are above the parameters of the Group Sales teams within the Sales Office and come directly to the property (e.g., 150 covers and above). Contracts and closes local catering and social business and verifies that business is turned over properly and in a timely fashion for quality service delivery. Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
CANDIDATE PROFILE
Education and Experience
Required:
• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.
OR
• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
Preferred:
• Catering sales experience.
CORE WORK ACTIVITIES
Managing Sales Activities
• Handles social and local corporate catering opportunities that are above the parameters of the Group Sales teams within the Sales Office and come directly to the property (e.g., 150 covers and above).
• Manages the sales efforts for the property including local corporate and social catering.
• Responds to incoming catering opportunities for the hotel. Identifies, qualifies and solicits new catering business to achieve personal and property revenue goals.
• Solicits affiliate business associated with citywide events from approved affiliate list provided by Citywide Sales Executive.
• Understands the overall market (e.g., competitors’ strengths and weaknesses, economic trends, supply and demand etc.) and knows how to sell against them.
• Closes the best opportunities for the property based on market conditions and property needs.
• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
• Works with the management team to create and implement a catering sales plan addressing revenue, customers and market.
• Designs, develops and sells creative catered events.
• Maximizes revenue by up-selling packages and creative food and beverage.
• Manages catering sales revenue and operation budgets, and provides forecasting reports.
• Develops menus that drive sales.
• Assists with selling, implementation and follow-through of catering promotions.
• Executes and supports Marriott’s Customer Service Standards and property’s Brand Standards.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Participates in and practices daily service basics of the brand (e.g.,, Marriott Hotel and Resorts Spirit to Serve Daily Basics, Renaissance Hotels and Resorts Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).
• Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
• Monitors successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
• Contracts and closes local catering and social business and confirms that business is turned over properly and in a timely fashion for quality service delivery.
• Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
• Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue.
Building Successful Relationships
• Works collaboratively with off-property sales channels (e.g., Group Sales within the Sales Office, Area Sales, Enterprise Sales Team (EST)) to verify that sales efforts are coordinated, complementary and not duplicative.
• Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to maintain guest satisfaction.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceeds their expectations, while building a relationship and loyalty to Marriott.
• Gains understanding of the property’s primary target customer and service expectations. Develops a close working relationship with operations to execute strategies at the property level.
The hourly pay range for this position is $28.37 to $35.58. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.
-
Catering Sales Executive
3 days ago
Boston, United States Marriott Full timeAdditional InformationJob Number24200251Job CategorySales & MarketingLocationW Boston, 100 Stuart St, Boston, Massachusetts, United States, 02116VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Management JOB SUMMARY Handles social and local corporate catering opportunities that are above the parameters of the Group Sales teams within the Sales...
-
Associate Director of Catering
2 days ago
Boston, United States Hyatt Regency Boston Harbor Full timeCompany DescriptionManaged by HEI Hotels and Resorts, the Hyatt Regency Boston Harbor boasts a stunning waterfront location, offering breathtaking views of the harbor and the vibrant downtown skyline. Our hotel features an array of distinctive meeting and event spaces, ideal for any occasion and is home to the popular Harborside Grill restaurant. Guests...
-
Associate Director of Catering
2 days ago
Boston, United States Hyatt Regency Boston Harbor Full timeCompany DescriptionManaged by HEI Hotels and Resorts, the Hyatt Regency Boston Harbor boasts a stunning waterfront location, offering breathtaking views of the harbor and the vibrant downtown skyline. Our hotel features an array of distinctive meeting and event spaces, ideal for any occasion and is home to the popular Harborside Grill restaurant. Guests...
-
Catering Director
2 weeks ago
boston, United States Compass Group USA Full timeAs a Catering Operations Manager, you'll orchestrate the seamless execution and coordination of both on-site and off-premise events for our company. This role demands sharp attention to detail, robust multitasking skills, and adept communication with teams, clients, and vendors.Key Responsibilities:Serve as the primary liaison among Sales Managers, Chefs,...
-
Catering Director
3 weeks ago
Boston, United States Compass Group USA Full timeAs a Catering Operations Manager, you'll orchestrate the seamless execution and coordination of both on-site and off-premise events for our company. This role demands sharp attention to detail, robust multitasking skills, and adept communication with teams, clients, and vendors.Key Responsibilities:Serve as the primary liaison among Sales Managers, Chefs,...
-
Catering Director
2 weeks ago
boston, United States Compass Group USA Full timeAs a Catering Operations Manager, you'll orchestrate the seamless execution and coordination of both on-site and off-premise events for our company. This role demands sharp attention to detail, robust multitasking skills, and adept communication with teams, clients, and vendors.Key Responsibilities:Serve as the primary liaison among Sales Managers, Chefs,...
-
Senior Catering Operations Manager
4 weeks ago
Boston, Massachusetts, United States Aramark Full timeAbout the RoleThe Senior Catering Operations Manager is a key leadership position at Aramark, responsible for leading catering operations at a large account or coordinating multiple catering outlets at a single account.This role involves planning and executing catering orders and special events, as well as leading all aspects of catering operations to ensure...
-
Senior Catering Operations Manager
4 weeks ago
Boston, Massachusetts, United States Aramark Full timeAbout the RoleThe Senior Catering Operations Manager is a key leadership position at Aramark, responsible for leading catering operations at a large account or coordinating multiple catering outlets at a single account.This role involves planning and executing catering orders and special events, as well as leading all aspects of catering operations to ensure...
-
Director of Catering
4 weeks ago
Boston, United States AccorHotel Full timeDirector of Catering is responsible for directing coordinating training and supervising Sales Managers and Administrative Assistants in all salesrelated activities including direct sales efforts followup and proper sales administration. They are also responsible for growing existing accounts and generating new business to ensure that catering revenues meet...
-
Director of Catering
4 weeks ago
Boston, United States AccorHotel Full timeDirector of Catering is responsible for directing coordinating training and supervising Sales Managers and Administrative Assistants in all salesrelated activities including direct sales efforts followup and proper sales administration. They are also responsible for growing existing accounts and generating new business to ensure that catering revenues meet...
-
Sales Executive Boston
4 weeks ago
Boston, Massachusetts, United States Marriott Vacations Worldwide Full timeJob SummaryWe are seeking a highly motivated and results-driven Sales Executive to join our team at Marriott Vacations Worldwide. As a Sales Executive, you will be responsible for contributing to the success of our organization by effectively using sales techniques and processes to convert prospective owners into purchasers and reload owners.Key...
-
Client Executive
4 weeks ago
Boston, Massachusetts, United States Hispanic Technology Executive Council Full timeWhy WWT?At Hispanic Technology Executive Council, we're a global technology solutions provider leading the AI and Digital Revolution. Our Advanced Technology Center is a collaborative ecosystem of the world's most advanced hardware and software solutions, helping customers and partners conceptualize, test, and validate innovative technology solutions for the...
-
Catering Attendant
1 month ago
Boston, Massachusetts, United States Restaurant Associates Full timeJob SummaryDeliver exceptional food service and event support to our clients at Restaurant Associates. As a Catering Attendant, you will be responsible for assembling and delivering food and supplies to scheduled locations, ensuring accurate execution of all events during your shift. This role requires a strong attention to detail, excellent communication...
-
Enterprise Account Executive
4 days ago
boston, United States Space Executive Full timeWe are working with an innovative AI-SaaS provider, who develop innovative, simulation-based training solutions, used by leading brands across various sectors. Their team spans multiple continents, and allow their customers to improve performance, engagement, and customer satisfaction. With a strong foundation of support from investors, they are prioritising...
-
Enterprise Account Executive
6 days ago
Boston, United States Space Executive Full timeWe are working with an innovative AI-SaaS provider, who develop innovative, simulation-based training solutions, used by leading brands across various sectors. Their team spans multiple continents, and allow their customers to improve performance, engagement, and customer satisfaction. With a strong foundation of support from investors, they are prioritising...
-
Enterprise Account Executive
7 days ago
boston, United States Space Executive Full timeWe are working with an innovative AI-SaaS provider, who develop innovative, simulation-based training solutions, used by leading brands across various sectors. Their team spans multiple continents, and allow their customers to improve performance, engagement, and customer satisfaction. With a strong foundation of support from investors, they are prioritising...
-
Account Executive
3 weeks ago
Boston, United States The Judge Group Full timeOur client is currently seeking an Account Executive - Food Ingredients!Our client is a leading distributor of essential food commodities such as flour, sugar, and eggs. They cater to food manufacturers, food-service providers, and restaurants, ensuring a seamless supply chain for high-quality ingredients. As we continue to grow, we seek a dynamic and...
-
Boston, Massachusetts, United States Synergy Sales Recruiting of LA, LLC Full timeAt Synergy Sales Recruiting of LA, LLC, we are seeking a highly motivated Regional Sales Executive to join our team in the New England area. As a Regional Sales Executive, you will be responsible for expanding our Women's Health Company's surgical sales presence in the region, focusing on surgeons of various specialties including General Surgeons, ENT,...
-
Account Executive
1 month ago
Boston, United States The Judge Group Full timeOur client is currently seeking an Account Executive - Food Ingredients!Our client is a leading distributor of essential food commodities such as flour, sugar, and eggs. They cater to food manufacturers, food-service providers, and restaurants, ensuring a seamless supply chain for high-quality ingredients. As we continue to grow, we seek a dynamic and...
-
Enterprise Sales Executive
4 weeks ago
Boston, Massachusetts, United States Workday Full timeAbout the RoleAt Workday, our Account Executives play a key role in driving incremental add-on business into strategic named accounts. As a team, we believe that partnering with our customers to craft relevant solutions that deliver long-lasting value is super important. We want to make sure that our customers are positively satisfied from day one and...