Catering Director

3 weeks ago


boston, United States Compass Group USA Full time

As a Catering Operations Manager, you'll orchestrate the seamless execution and coordination of both on-site and off-premise events for our company. This role demands sharp attention to detail, robust multitasking skills, and adept communication with teams, clients, and vendors.


Key Responsibilities:


  • Serve as the primary liaison among Sales Managers, Chefs, Staff, and Clients, maintaining high standards and client satisfaction.
  • Manage the event lifecycle, from initial client consultation on scope and budget, through menu planning with chefs, to negotiating vendor contracts.
  • Lead recruitment, training, and supervision of both permanent and casual staff, ensuring top-notch event coordination and execution.
  • Organize staff and event schedules, keeping detailed financial and administrative records.
  • Assess event outcomes, resolve client concerns promptly, and ensure timely financial transactions.


Preferred Qualifications:


  • Demonstrated leadership in managing people, events, and overall guest experience in a hospitality environment, preferably in off-premise catering.
  • Strong organizational, time management, and negotiation skills, with the ability to operate independently.
  • Effective communication skills, adept at managing continuous change and resolving issues swiftly.
  • Experienced in budgeting, P&L management, labor and sales forecasting, and reporting.
  • Proven track record in human resource management, including hiring, training, mentoring, and team development.
  • Minimum of 3-5 years in hospitality management with a focus on client service and business growth.


Join us to lead a team dedicated to crafting unforgettable events and driving our business forward in a dynamic environment.


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