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Dispatch Coordinator

1 month ago

Somerville, United States Sander Mechanical Service Full time

This role involves providing customer service to both internal and external customers, with an emphasis on advanced planning of schedules to ensure the most efficient use of time.

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Responsibilities include answering customer requests for service, dispatching technicians, reviewing technician notes for accuracy, participating in an emergency on-call rotation to handle after-hours calls, and occasionally assisting in issuing purchase orders.