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Automotive Dealer Service Account Representative
3 months ago
Automotive Dealer Service Account Representative
- Location: Dania Beach, FL 33312 (Fort Lauderdale area) -- local candidates only please
- Hybrid: 2 days in-office; 3 days work-from-home
Automotive Parts / Parts Export Logistics experience is REQUIRED
Travel up to 50% of time to Caribbean & Latin America
- Compensation: $70,000 base salary (commensurate with experience); discretionary bonus potential; comprehensive benefits
- Prior to hire: criminal background check, employment verification, drug screening and physical
Responsibilities - Automotive Dealer Service Account Representative
- Overview Distributor operations and make improvement recommendations with support of Management
- Support distributors on all inquiries regarding parts pricing, parts availability, order placement process, back orders, and logistics
- Set up new accounts in the Dealer Portal, internal order management system
- Obtain distributors yearly forecast, prepare internal forecast for each distributor, and monitor monthly forecast for specific parts or accessories
- Monitor and follow up monthly sales per distributor to assure sales targets are achieved
- Responsible for following up Distributor account statement and collection of past due payments
- Provide parts training to distributors Parts Managers and staff
- Responsible to prepare and follow up action plan for each distributor and provide countermeasures to improve their operations
- Visit Distributors and their customers monthly to guarantee good customer satisfaction and review possible areas of improvement
- Prepare and coordinate distributor contract/agreement and credit limit application
- Follow up distributor marketing plan and activities, monitor campaigns/promotions results
- Support distributors on warehouse and inventory management techniques
- Prepare KPI reports and business trip reports and present them to management
- Prepare presentations and present it to Distributors and upper management
Qualifications - Automotive Dealer Service Account Representative:
3 to 5 years of Automotive parts experience, Distributor support experience, Parts export logistics knowledge
Experience budgeting, forecasting, sourcing product, parts inventory, etc.
Available to travel 50% (Latin America & the Caribbean)
- Bachelors Degree preferred
- Proficient in Microsoft Office programs (Outlook 365, Word, Excel)
- Self-motivated; target driven; able to work with minimum supervision; teamwork mindset; positive and proactive attitude
- Presentation Skills
- Relationship management skills
- Prioritizing, time management and organizational skills
- Excellent Communication Skills
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