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Front Desk Attendant

1 month ago

Minneapolis, United States Insight Global Full time

Title: Front Desk Attendant

Type: PERM

Location: Minneapolis, MN 55415

Schedule: Monday- Friday 3 PM - 11 PM OR 7 AM - 3 PM

Pay Rate$20-21/hour

Must-haves

  • Strong verbal and written communication skills and the ability to work effectively with a wide range of people in a diverse community.
  • Ability to maintain personal recordkeeping systems and procedures.
  • Customer service or hospitality background

OVERVIEW OF THE POSITION:

The front desk attendant role, under the direction of the On-Site Manager and the Corporate Association Manager. This role is the professional face of the association and the management company. The role includes creating a sense of community in the association, professional communications with residents, working with vendors and following the governing documents.

ROLE AND RESPONSIBILITIES:

  • Respond timely to homeowner requests and handle/solve any issues in an efficient manner.
  • Help build a positive community by interacting with people in the building.
  • Communicate with the On-Site Manager any relevant information that occurred during the work shift.
  • Complete any special projects or duties assigned by the On-Site Manager and meet set deadlines.

BUILDING MAINTENANCE:

  • Work closely with the On-Site Manager and Maintenance Manager to be familiar with all work happening in the building. Review the daily work and monthly calendars.
  • Conduct property walks at least twice per work shift and address any issues with appropriate staff or vendors.
  • Be knowledgeable in all emergency procedures and know steps to take during an emergency.
  • Monitor association security entry system and camera

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