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OP-Patient Services Representatives

2 months ago

Lawton, United States Valir Health Full time
Who We Are

At Valir Outpatient Clinics we pride ourselves in creating an environment for you to thrive. With 25 clinics throughout the state of Oklahoma we serve patients as far north as Blackwell, as far south as Fredrick and everywhere in-between.

Driven by the motto Do the right thing, Valir Healths continuing accomplishments are the direct result of the dedication, leadership, and heart of our employees. By Caring for our employees, we empower teams of passionate and dedicated people to achieve excellent patient outcomes the reason we are in business.

Valir Health invites you to join our incredible team of employees and apply today

What We Offer

Competitive pay
Generous PTO
Bonus program
Paid day off for your birthday
401K Company match on day one
Company paid life insurance

Are you a well-organized, personable, and detail-oriented professional with insurance experience looking to make a difference in the healthcare industry? If so, we want YOU to join our team as a Patient Service Representative

What You'll Do:

Serve as the first point of contact for patients, ensuring a warm and welcoming experience.
Manage patient appointments, including scheduling, confirmations, and follow-ups.
Handle patient inquiries with professionalism and care.
Maintain accurate and detailed patient records.
Coordinate with healthcare providers and staff to optimize patient flow and service delivery.
Ensure compliance with healthcare regulations and confidentiality standards.
Assist patients with insurance-related questions, claims, and verification processes.
Liaise with insurance companies to resolve issues and facilitate smooth billing operations.

What We're Looking For:

Exceptional organizational skills with the ability to multitask and prioritize effectively.
A friendly, outgoing personality that puts patients at ease.
Keen attention to detail and a commitment to accuracy.
Excellent communication skills, both written and verbal.
Proficiency with electronic health records (EHR) systems and basic office software.
Previous experience in a healthcare or customer service role is a plus.
Strong understanding of insurance processes, including claims, verification, and billing.