Chief Architect Federal NSG

17 hours ago

Reston VA United States Microsoft Full time
Chief Architect Federal NSG - CTJ - Poly

Overview: We are looking to hire a Chief Architect Federal NSG to join Microsoft Federal. Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, creating the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission. The Microsoft Federal organization was established to address the unique mission, legal/regulatory requirements, and procurement rules and processes of the United States Government (USG). Microsoft Federal is committed to ensuring its resources - including appropriately qualified, experienced, and certified personnel (with necessary security clearances or otherwise) are available as needed to meet USG evolving needs. To that end, Microsoft embraces, as a mission-critical philosophy, flexibility in the recruiting, hiring, and workforce assignment of Microsoft Federal personnel.

Responsibilities:

  1. Customer Centricity: Gathers customer/partner insights (e.g., feedback around technical preferences, environments, business needs, competitive landscape) and maps architecture and digital transformation solutions to customer/partner business outcomes. Acts as the voice of the customer (VOC)/partner by driving new feedback, insights, and resources across internal teams to add and prioritize.
  2. Represents the customer/partner to internal teams (e.g., Engineering) to shape products and services by providing insights across the territory. Advocates for the customer/partner at all opportunities and shares customer success stories with the wider internal team.
  3. Develops and expands existing impactful relationships with customer and partner architects and technical specialists, technical decision makers (TDMs), and business stakeholders.
  4. Receives and synthesizes data about customer/partner business and technical requirements, addresses them with technical architecture(s), and demonstrates and proves those solutions' capability and value through design collaboration sessions with the customer/partner.
  5. Contributes to and understands how work aligns with customer success plans and meets customer/partner needs by partnering with the appropriate internal teams and resources to deliver customer outcomes.
  6. Supports customer skilling by delivering as a trusted technical advisor to ensure customer readiness by facilitating technical discussions and enabling operational health and cloud readiness.
  7. Guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience.
  8. Supports definition of customer/partner conditions of success. Anticipates customer/partner dissatisfaction and unmet needs and executes strategies to improve experience, value realization, and acceleration of customer transformation.
  9. Actively listens and respectfully challenges customers/partners when going in the wrong direction, presents insights and alternatives, and acts appropriately.

Customer Impact:

  1. Participates in proactive delivery, spots performance issues, analyzes problems, develops solutions to meet customer needs (including skilling needs), represents them.
  2. Engages in strategic service delivery planning, in partnership with the account team, to improve targeted customer relationships and support accurate customer contactability for surveys.
  3. Gathers customer impressions of products and services and integrates this feedback into decision making and service delivery planning.
  4. Seeks information about the underlying needs of customers and recommends service delivery to meet those needs.
  5. Provides and drives actionable feedback across groups about the customer/partner experience and competitor threats.

Business Impact:

  1. Seeks opportunities to drive Customer Success business results by collaborating with multiple team members.
  2. Identifies opportunities to articulate business value and grow customer/partner relationships in alignment with Customer Success business priorities and stakeholder management principles.
  3. Prioritizes Managed Intellectual Property (IP)/Community IP re-use where appropriate to accelerate customer outcomes.
  4. Contributes to IP creation and updates by identifying gaps through delivery.
  5. Participates in relevant communities to share experience and learn from others.

Individual Impact:

  1. Consistently applies "lessons learned", models personal accountability & teamwork.
  2. Drives and supports innovation focusing on industry solutions and customer business outcomes on the Microsoft platform.
  3. Understands the portfolio of Support offerings and contributes & participates in customer and internal meetings to articulate value.
  4. Cultivates relationships, credibility, and loyalty with customers and partners intentionally by sharing relevant business experience.
  5. Demonstrates self-learner mindset through alignment of individual skilling to team/area demands and continuous upskilling to align to Customer Success.
  6. Ensures delivery meets/exceeds all operational excellence guidelines and best practices.

Other: Embody our culture and values.

#J-18808-Ljbffr

  • Chief Mobile Network Architect

    1 day ago

    Reston, Virginia, United States Grid Networks LLC Full time

    We are Grid Networks LLC, a leading organization in the mobile network industry. As a renowned company, we offer competitive salaries to our employees.Job Title: Chief Mobile Network ArchitectWe are seeking an experienced Chief Mobile Network Architect to join our team at Grid Networks LLC.About the Role:The successful candidate will have a strong background...

  • AI Solutions Architect

    4 days ago

    Reston, Virginia, United States Evolver Federal Full time

    AI Solutions Architect at Evolver FederalEvolver Federal is a leading provider of innovative AI-driven solutions. We are seeking an experienced AI Solutions Architect to join our team and lead the design and implementation of advanced AI-powered platforms.We are looking for a highly skilled professional with expertise in Google Doc AI, Drools, Databricks,...

  • Chief Architect

    5 months ago

    Reston, United States Intellibus Full time

    We work with some of the world’s largest financial institutions to build game-changing applications that disrupt and transform the very core of the financial industry.Imagine working at Intellibus with our mission to deliver a future of work without borders. With your passion and focus we will accomplish great things together! Are you a Chief Architect...

  • System Architect

    4 weeks ago

    Springfield, VA, United States Robinson Consulting Group, LLC Full time

    Senior-level Systems Architect supporting the CIO-T Sensor Integration Office to guide the design and development of solutions for complex applications problems, API design, data services, platform services, cloud services and infrastructure services to meet user requirements and align to strategic goals and the Enterprise Architecture....

  • Chief Cloud Platform Architect

    7 days ago

    Reston, Virginia, United States OneGlobe Full time

    About OneGlobe LLCWe are a cutting-edge IT solutions provider dedicated to delivering innovative and high-quality services that exceed expectations. Founded in 2005, we specialize in IT system modernization using agile software development practices and DevSecOps to create intuitive and maintainable systems that enhance our customers' processes and...

  • Chief Data Architect

    4 weeks ago

    Reston, United States TekSynap Full time

    Responsibilities & Qualifications: RESPONSIBILITIES The Chief Data Architect is responsible for defining a Big Data implementation framework; translating mission needs into Big Data system, analytic, and visualization tools requirements; and working with multi-disciplinary teams to design, guide engineering solutions, and then explore, examine, and...

  • Senior Advisor Chief Software Architect

    19 hours ago

    Quantico, VA, United States U.S. Department of Defense Full time

    DCSA Program Executive Office (PEO) is seeking a Chief Software Architect for the National Background Investigation Services (NBIS), responsible for leading the design & development of software systems that align with the program's business strategy, technology direction, and priorities. As the highest authority in the architectural software design, this...

  • Chief Technical Architect

    5 days ago

    Reston, Virginia, United States Quadrant Inc Full time

    About the RoleWe are seeking a highly skilled Chief Technical Architect - AI and Cloud Solutions to join our team at Quadrant Inc.This is an exciting opportunity for a seasoned technical professional to lead the development of cutting-edge technology solutions for national security and intelligence community customers.

  • Chief Architect

    19 hours ago

    Ellicott City, MD, United States International Executive Service Corps Full time

    DCCA is a veteran-owned IT business specializing in providing innovative solutions to a variety of government agencies and commercial enterprises since 1982. DCCA is proud to offer career growth opportunities and a competitive compensation and benefits package. Chief Architect Candidate must have or be willing to obtain a Public Trust Clearance. DCCA is...

  • Cloud Architect for Federal Agencies

    6 days ago

    Reston, Virginia, United States Amazon Web Services, Inc. Full time

    About the JobWe are seeking a highly motivated Cloud Architect for Federal Agencies to join our team at Amazon Web Services, Inc. in Arlington, VA.About the RoleThis is an exciting opportunity to work on designing and implementing cloud computing solutions for federal civilian agencies. As a Senior Solutions Architect, you will be responsible for helping...

  • Federal Health Solution Architect

    4 weeks ago

    Reston, United States Leidos Full time

    Description The Leidos Health and Civil Sector Office of Technology is seeking a Federal Health Solution Architect to lead growth opportunities in our Health Solutions Business. This individual will be responsible for developing innovative solutions to modernize and transform Federal Health missions. The ideal candidate will serve as the technical and...

  • Chief Data Architect

    3 weeks ago

    Reston, United States Saic Full time

    Description SAIC, a leading provider of systems development & deployment, targeting & intelligence analysis, systems engineering & integration, and training capabilities and solutions for the Intelligence Community, is seeking creative and dedicated professionals to fulfill their career goals and objectives while delivering mission excellence on programs of...

  • Chief Data Architect

    3 weeks ago

    Reston, United States SAIC Full time

    SAIC, a leading provider of systems development & deployment, targeting & intelligence analysis, systems engineering & integration, and training capabilities and solutions for the Intelligence Community, is seeking creative and dedicated professionals to fulfill their career goals and objectives while delivering mission excellence on programs of national...

  • Solutions Architect

    2 days ago

    Reston, United States SOSi Full time

    Overview SOSi is seeking to hire a Solutions Architect in Reston, VA to drive the technical solutions required to support ongoing innovation and evolution for the Network Engineering and Cybersecurity solutions we deliver to our customers. The Solutions Architect will serve as a Senior Technical Director of digital solutions focused on client delivery,...

  • Chief Architect

    17 hours ago

    Boulder, CO, United States Automox Technologies Full time

    At Automox we are on a mission to revolutionize how organizations harden and secure every endpoint across their organization. To do this, we’re building a massively scalable, cloud-native solution to protect hundreds of millions of enterprise endpoints globally. As companies face continually growing threats and a rapidly expanding attack surface,...

  • Chief Cyber Security Architect

    6 days ago

    Reston, Virginia, United States Hoplite Solutions LLC Full time

    Hoplite Solutions LLC is a premier cybersecurity consulting firm seeking an experienced Chief Cyber Security Architect to join our team. This key role will be responsible for designing and implementing robust security measures to protect our clients' information systems and networks from potential cyber threats.As a seasoned expert in cybersecurity, you will...

  • Solutions Architect

    18 hours ago

    Reston, VA, United States Amivero LLC Full time

    Description The Amivero Team Amivero’s team of IT professionals delivers digital services that elevate the federal government, whether national security or improved government services. Our human-centered, data-driven approach is focused on truly understanding the environment and the challenge, and reimagining with our customer how outcomes can be...

  • Senior Solution Architect, Business Development

    5 months ago

    Reston, United States ASRC Federal Full time

    ASRC Federal is seeking Business Development Solutions Architects from the Federal Government contracting sector to support our company's business development activities. This is an opportunity for someone passionate about technical solutioning to join a mission-focused organization and to work with an established team in a flexible and enjoyable work...

  • Enterprise Cloud Architect for Federal Clients

    6 days ago

    Reston, Virginia, United States ICF Full time

    About the RoleICF is seeking an experienced Enterprise Appian Architect to support digital transformation, portfolio modernization, and delivery of enterprise strategies for a diverse set of federal clients.Job DescriptionThis high-visibility technology leadership position requires an extensive background and operational experience with Appian platform...

  • Chief Architect and Solution Developer

    1 week ago

    Reston, Virginia, United States Aegis Corps Full time

    About This Opportunity:Aegis Corps is seeking a highly skilled Lead Solution Architect to lead the design and development of innovative solutions for Federal Government financial systems. This role requires a strong understanding of financial systems design and development, as well as excellent leadership and communication skills.Key Responsibilities:Design...