Assistant Store Manager

3 days ago

Nashua NH United States Chico's Full time

Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.

POSITION OBJECTIVE:
The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow

FUNCTIONAL RESPONSIBILITIES:

  1. Performance Culture
    Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies.
  2. Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
  3. Controls payroll and supply budget.
  4. Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.
  5. Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
  6. Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.
  7. Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
  8. Ensures visual presentation, organization, and facility maintenance are representative of the Brand.
  9. Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals.
  10. Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.
  11. Trains, coaches and assists with locate fulfillment and selling.
  1. Building High Performing Teams
    Motivates and inspires store team, developing a shared vision while modeling core values.
  2. Promotes an inclusive, collaborative approach to problem solving.
  3. Communicates with store teams and Store Manager to effectively lead positive change.
  4. Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
  1. Customer Experience
    Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
  2. Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
  3. Ensures prompt resolution of customer concerns.
  4. Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
  5. Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.
  1. Talent
    Assists in recruiting, hiring and developing a high performing team.
  2. Supports, implements, and provides follow-up for all training programs, seminars, etc.
  3. Assesses and coaches store team on performance.
  4. In partnership with the SM, resolves human resources issues in a timely and effective manner.
  5. Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.
  6. Ensures that store team adheres to all employment practices and policies.

Other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.

QUALIFICATIONS:

  1. High School diploma or equivalent
  2. 2+ years of retail management experience preferred
  3. Must be 18 years of age or older
  4. Excellent communication, verbal, and written skills
  5. Able to learn or adapt to technology provided by the company
  6. Proven excellent customer service skills with statistical track record in all areas of sales and leadership
  7. Strong organizational skills and ability to multi-task in a fast-paced environment
  8. Strong leadership qualities, training and team building skills
  9. Knowledge of administrative aspects of store operations
  10. Able to communicate with customers and staff
  11. Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

PHYSICAL REQUIREMENTS:

  1. Constant Walking/Standing- 67-100% of 8-hour shift
  2. Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
  3. Frequent Climbing- 34%-66% of 8-hour shift

Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.

3500 Pheasant Lane Mall

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

#J-18808-Ljbffr

  • Store Manager

    2 days ago

    Nashua, NH, United States Dunkin' Full time

    Dunkin' Store Manager Nashua, New Hampshire Apply Now Come work with us at NGP Management Dunkin’! 5-day work week and out by 3 on most days! Affordable insurance options and 401k matching program. At NGP Management, we strive to be the Dunkin’ employer of choice through encouraging our people to live our company values every day – growth,...

  • Assistant Store Manager

    2 days ago

    Nashua, NH, United States Chico's FAS, Inc. - Retail Full time

    Assistant Store Manager - White House Black Market Location: Nashua, New Hampshire 03060 Country: United States Region: Northeast Reference Number: 6400 Position Type: Permanent Category: Retail Job Function: Store - Management Position Objective: The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and...

  • Assistant Team Leader

    5 months ago

    Nashua, United States The Paper Store Full time

    The Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service.  Assistant Team Leaders are responsible for: delivering world class service,...

  • Store Manager-HU

    2 days ago

    Nashua, NH, United States Spencer's Full time

    Brand: Spencer's Job Description The Store Manager is responsible for establishing and maintaining Guest Services. The Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory...

  • Store Manager

    3 days ago

    Nashua, NH, United States Spencer's & Spirit Halloween Full time

    Brand: Spencer's Job Description The Store Manager is responsible for establishing and maintaining Guest Services. The Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory...

  • Assistant Store Manager

    2 days ago

    Manchester, NH, United States Spencer's & Spirit Halloween Full time

    Brand: Spencer's Job Description The Assistant Store Manager is responsible for establishing and maintaining Guest Services. The Assistant Manager supports the Store Manager in various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by: Developing staff Controlling expenses and shrinkage Managing all aspects of...

  • Assistant Store Manager-HU

    2 days ago

    Manchester, NH, United States Spencer's Full time

    Brand: Spencer's Job Title: Assistant Store Manager The Assistant Store Manager is responsible for establishing and maintaining Guest Services. The Assistant Manager supports the Store Manager in various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by: Developing staff Controlling expenses and shrinkage...

  • Store Manager

    3 months ago

    Redding, CA, United States The Good Feet Store LRG Investments Group Full time

    Manage all aspects of store operations including but not limited to: sales, vehicle production, customer care and personnel. Ensure the store operates both safely and environmentally compliant, while effectively and efficiently working within the guidelines of the administrative policies and procedures.Essential Functions: Partners with the Environmental...

  • Store Assistant Manager

    2 weeks ago

    Kalamazoo, MI, United States J&H Family Stores Full time

    Description Successful Assistant Store Managers are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives, sales, and financial goals, and follows company policies and procedures. The Assistant Manager performs all the duties of a Customer Service Representative plus assists the Store...

  • Store Assistant Manager

    2 weeks ago

    Kalamazoo, MI, United States J&H Family Stores Full time

    Description Successful Assistant Store Managers are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives, sales, and financial goals, and follows company policies and procedures. The Assistant Manager performs all the duties of a Customer Service Representative plus assists the Store...

  • Store Assistant Manager

    1 week ago

    Kalamazoo, MI, United States J&H Family Stores Full time

    Description Successful Assistant Store Managers are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives, sales, and financial goals, and follows company policies and procedures. The Assistant Manager performs all the duties of a Customer Service Representative plus assists the Store...

  • Store Assistant Manager

    7 days ago

    Kalamazoo, MI, United States J&H Family Stores Full time

    Description Successful Assistant Store Managers are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives, sales, and financial goals, and follows company policies and procedures. The Assistant Manager performs all the duties of a Customer Service Representative plus assists the Store...

  • Store Assistant Manager

    1 week ago

    Kalamazoo, MI, United States J&H Family Stores Full time

    Description Successful Assistant Store Managers are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives, sales, and financial goals, and follows company policies and procedures. The Assistant Manager performs all the duties of a Customer Service Representative plus assists the Store...

  • Store Assistant Manager

    2 weeks ago

    Kalamazoo, MI, United States J&H Family Stores Full time

    Description Successful Assistant Store Managers are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives, sales, and financial goals, and follows company policies and procedures. The Assistant Manager performs all the duties of a Customer Service Representative plus assists the Store...

  • Assistant Store Manager

    2 days ago

    , IL, United States Wortmanstores Full time

    Jack Flash in Farina, Illinois is looking to hire a Full-time Assistant Store Manager. Do you have passion for leading people in a challenging, fast-paced environment? Would you like to grow your skills at the favorite stop in your community? If this sounds like you, then we encourage you to apply! ABOUT JACK FLASH Jack Flash is a family-owned...

  • Assistant Store Manager

    2 days ago

    , IL, United States The Buckle, Inc. Full time

    Market Place Shopping CenterCHAMPAIGN, IL 61820, USA Description Summary Buckle is seeking experienced and talented individuals who desire to take their skills to the next level. As an Assistant in Training (AIT) and Assistant Manager, you have the privilege to work directly with the Store Manager and Leadership Team to develop sales, recruit new...

  • Assistant Store Manager

    2 days ago

    Wrentham, MA, United States Lindt & Sprungli (North America) Inc. Full time

    POSITION PURPOSE The individual in this position is responsible for assisting the Store Manager with achieving and/or exceeding the store's sales plan, while insuring profitable store operations and performing all functions necessary to provide superior customer service. This includes the appropriate control, management and/or development of all resources...

  • Store Operations Manager

    2 months ago

    Nashua, New Hampshire, United States Firestone Complete Autocare Full time

    Job SummaryWe are seeking a highly skilled and experienced Store Manager to lead our team at Firestone Complete Auto Care. As a Store Manager, you will be responsible for overseeing all aspects of store operations, including team development, merchandising, advertising, and customer satisfaction.Key ResponsibilitiesCustomer Service: Provide exceptional...

  • Assistant Store Manager

    2 days ago

    , CO, United States The Buckle, Inc. Full time

    The Promenade Shops at CenterraLoveland, CO 80538, USA Description Summary Buckle is seeking experienced and talented individuals who desire to take their skills to the next level. As an Assistant in Training (AIT) and Assistant Manager, you have the privilege to work directly with the Store Manager and Leadership Team to develop sales, recruit new...

  • Assistant Store Manager

    3 days ago

    Wrentham, MA, United States Lindt & Sprüngli (USA) Inc. Full time

    POSITION PURPOSE The individual in this position is responsible for assisting the Store Manager with achieving and/or exceeding the store's sales plan, while insuring profitable store operations and performing all functions necessary to provide superior customer service. This includes the appropriate control, management and/or development of all resources...