Freight Account Manager

4 days ago


Gentry AR Benton County AR Arkansas United States Hurricane Express Full time

Hurricane Express is one of America's leading providers of temperature-controlled transportation for food-grade shipments. Our Freight Account Managers enjoy a compensation package that includes both salary and commission. Self-motivated and aggressive Account Managers can earn 80k to 100k in their first year, with upside potential well over six figures. Qualifications: 3 years of Freight Account Management at a refrigerated motor carrier.
The Freight Account Manager will be responsible for assisting the Freight Department in securing and managing all of the necessary freight for the company. Contracting with new freight customers.
Obtaining direct freight and overseeing the freight until the freight bill has been paid in full to the company.
Obtaining freight from outside freight brokers as needed and overseeing the freight until the freight bill has been paid in full to the company.
Managing any freight related problems including but not limited to OS&Ds, late deliveries and truck/driver problems.
Communicate with customers to capture and convey shipping and order instructions.
Provide customers with information on service, equipment availability and shipment status.
Maximizing the efficiency of the operation of all trucks (to include decreasing empty miles and maximizing revenue per mile for all miles traveled)
Obtain directions to shippers and consignees and enter directions into dispatch software.
Enter load information and instructions into dispatch software.
Monitor shipments and work with Dispatch to eliminate (or reduce to a minimum) fines and late fees due to service failure (missed pickup and delivery appointments).
Working with Dispatch to plan loads and manage loads until delivered
Working with Dispatch to pre-plan reloads for all trucks
Provide Management with feedback on customer service related issues.
Job Type: Full-time
Dental Insurance
~ 8-hour shift
~ Monday to Friday



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