Customer Success Manager, SaaS Products

As the Customer Success Manager, you will play a crucial role in ensuring the success and satisfaction of our valued clients. You will work with a team of Customer Success Managers and collaborate closely with cross-functional teams to drive customer adoption, retention, and expansion. Your primary focus will be on building strong relationships with key...

Report To: Sr. Manager of Customer Success Department: CS & Operations Team Location: Pasadena, CA or Austin, TX or Remote Why You’ll Love Working Here: Strong track record of providing an inclusive culture of belonging and empowerment in an entrepreneurial environment. We pay 100% of the Health, Dental & Vision premiums for the employee; 80% for the...

We are seeking a highly skilled and experienced Senior Product Manager to help us create our portfolio of customer driven, compelling Software as a Service products and solutions. This role involves leading the product development process from initial concept and ideation through to implementation and post-launch optimization.The Senior Product Manager will...

Product Success Manager Top Skills required:SaaSInsurTech Product Management experience Customer Success Experience working in B2B enterprise subscription based platformsHubspotWe are looking for a highly motivated and experienced Product Success Manager to join our growing team. The ideal candidate will have a strong understanding of the SaaS market,...

Imagine what you could do here. Contribute your expertise to redefining the software that drives businesses around the world with Claris (formerly FileMaker), an Apple company. Claris is hiring a Customer Success Manager to join our Claris Sales organization to ensure our customers have a best-in-class experience. The CSM focuses on helping to build...

Company: PlaybypointJob Title: Customer Success ManagerLocation: Miami, FL, USAAbout the Company:Playbypoint is at the forefront of the racquet sports industry, providing innovative software solutions that transform how clubs, players, and coaches operate and enhance their game. As we continue to expand our reach and develop our product offerings, we are...

Sprout Social is looking for an ambitious, experienced, and tech-savvy Enterprise Customer Success Manager to own the business relationship for a portfolio of Sprout's largest customers in the US. The ideal candidate is passionate about customer success and excited to understand what makes customers successful. You will drive product adoption, provide...

We are tackling a $30B+ market opportunity, and we’re assembling a world-class team to help us get there. We’re searching for a Customer Success Manager who has a passion for solving problems and building meaningful relationships with our valued customers. What You'll Be Doing (Responsibilities): Customer Advocate: Champion customer needs within...

Customer Success AssociateLocation: In-person (Industry, CA), with the ability to relocate if needed.About Us:ShipSaving is a rapidly growing SaaS company dedicated to delivering affordable, efficient, and reliable shipping solutions that empower small businesses and e-commerce entrepreneurs. With a strong commitment to supporting minority-owned businesses...

What's the opportunity? Intercom CSMs work with thousands of exciting customers from a variety of industries, in many phases of their business journey to help those customers realize the full value of their Intercom investment. They engage customers to unlock early and sustained outcomes by delivering methodologies that drive product adoption, solution...

Your Team & Role: We are seeking candidates in the Central USA Time Zone. As a Cloud Customer Success Manager, you will play a crucial role in ensuring our Direct End Customers achieve maximum value from our cloud solutions. You will build strong relationships with clients, guiding them through adoption, ongoing support and growth. The goal of this role is...

About the company Cargado is an early stage technology startup revolutionizing how U.S.-Mexico cross-border logistics is executed. Founded by experienced entrepreneurs Matt Silver (second-time founder/CEO after a successful exit and long-time freight veteran) and Rylan Hawkins (CTO, Ex-Convoy, Ex-Microsoft, and previous founder). Mexico has recently taken...

About the Role: CloudZero is looking for a Strategic Customer Success Manager to support the growth of our Customer Success organization and help drive best in class levels of adoption, expansion, and retention for our customers. A key focal point for the role will be driving a culture of delivering positive business outcomes and an incredible experience...

Vice President of Customer Success Location: Reno, NV Ridgeline is an emerging enterprise SaaS company that provides a top-tier and innovative enterprise software solution to the investment management industry. Our commitment to customers, integrity, and innovation is at the heart of everything we do. Responsibilities As Ridgeline’s Vice President of...

Director, Customer Success Management (CSM) Operations at Splunk... Join us as we pursue our disruptive new vision to make machine data accessible, usable, and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we're committed to our work,...

As Lakera’s first Customer Success team member, you will play a crucial role in shaping and driving the customer success strategy at Lakera. You’ll be responsible for ensuring our customers realize maximum value from our products and services while building long-term relationships. As a founding team member, you’ll also have the unique opportunity to...

WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to accomplish the promise of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their...

As a member of our Enterprise Customer Success team, you will be instrumental in maximizing customer lifetime value and driving revenue growth within a multi-million dollar book of business of post-sales customers. You will be responsible for building lasting relationships – with executives, front-line leadership, and platform end users alike – from...

About Kandji Kandji is the Apple Device Management and Security Platform. Kandji empowers companies to manage and secure Apple devices in the enterprise and at scale. By centrally securing and managing Mac, iPhone, iPad, and Apple TV devices, IT and InfoSec teams can save countless hours of manual, repetitive work with features like one-click compliance...

At Board, we power financial and operational planning solutions for the world’s best brands. Thousands of enterprises use our technology to optimize resources, drive growth, and ensure profitability. With advanced analytics and forecasting, plus AI-driven insights, customers transform complex, real-time data into actionable intelligence.What’s been key...