Onsite IT Service Desk, Desktop Support Technician

2 weeks ago


Burbank CA United States Intelliswift Software Full time

Location: Burbank, CA 91502

Type: Contract, 6 months

JO#: 24-04991:CD

Title: Onsite IT Service Desk, Desktop Support Technician / Analyst, DHCP, A+


Description:

Onsite IT Service Desk, Desktop Support Technician / Analyst with 3-6+ years of experience including DHCP, Active Directory Azure, O365, VPN, MFA, SCCM, Windows 10, PC Imaging, upgrades for a 6 month contract position.

This position is onsite and pays $25 an hour .

Must be A+ Certified

What you will be doing:

- Remote, helpdesk and desktop support for all issues – hardware, software, application, and imaging

- Remote, helpdesk support through VPN

- Supporting Windows 10 and O365 environment

- PC Imaging using SCCM

- Support using Active Directory Azure, AD Azure, MFA, Multi-Factor Authentication

What you will need:

- 4-7+ years of experience in Technical Support, Helpdesk Support, Remote Support, Desktop Support or Field Support

- Solid experience with DHCP

- Experience with Active Directory Azure, AD Azure

- Experience with remote support through VPN

- Experience with MFA – Multi-Factor Authentication

- Experience with SCCM - System Center Configuration Manager for PC Imaging and Windows migrations

- Office 365, O365

- Operational break/fix support

- Experience supporting Windows 10

Certifications:

- A+ Certified



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