Client Success Director

2 weeks ago


Portland OR United States VirtualVocations Full time
A company is looking for a Client Success Director responsible for cultivating strategic client relationships and driving client success.
Key Responsibilities

Maximize customer retention and build long-term client partnerships
Develop and execute customized success plans tailored to client goals
Identify growth opportunities through upselling and cross-selling services

Required Qualifications

15+ years of experience in client success, relationship management, or delivery leadership
Proven track record of managing high-profile client accounts
Experience in a technology or professional services environment
Familiarity with customer success best practices and tools
Experience in expanding client relationships through upselling and cross-selling

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