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Client Success Executive
2 months ago
Key Responsibilities
Engage with clients to ensure successful implementation and adoption of the software platform
Analyze client needs and provide tailored solutions to improve patient outcomes
Collaborate with internal teams to drive continuous improvement and customer satisfaction
Required Qualifications
Experience in client success, account management, or related fields in healthcare technology
Strong understanding of healthcare systems and medication management practices
Proven track record of managing client relationships and driving user engagement
Bachelor's degree in a relevant field; advanced degree preferred
Familiarity with data analysis and reporting tools