Rooms and Guest Relations Director

2 weeks ago


New Orleans LA United States Marvin Love and Associates Full time

Currently Searching for Candidates that is presently a Rooms manager with good career track record and excellent/Savvy in Technology. 50 Rooms, 2 Restaurants, and 3,000 sqft of meeting space.

Title: Director of Rooms

Compensation: $75k - $85k, bonus, relocation, and Temp housing.

We are looking for a Guest Relations Manager to make our clients feel welcome and ensure their pleasant and comfortable stay at our hotel. You will manage guest services and our hotel’s image by answering guests’ requests and making sure our visitors are satisfied.

Responsibilities
  • Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits
  • Plan activities and allocate responsibilities to achieve the most efficient operating model
  • Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
  • Deal with maintenance issues, shortages in staff or equipment, renovations etc.
  • Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
  • Inspect facilities regularly and enforce strict compliance with health and safety standards
Minimum Requirements
  • Proven experience as Hotel Manager or relevant role
  • Fluency in English; knowledge of other languages is a plus
  • Understanding of all hotel management best practices and relevant laws and guidelines
  • Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage
  • Excellent customer service skills as well as a business mindset
  • Demonstrable aptitude in decision-making and problem-solving
  • Reliable with an ability to multi-task and work well under pressure
  • Outstanding leadership skills and a great attention to detail
  • Degree in Business Administration, Hotel/Hospitality Management or relevant field
Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Free Food & Snacks
  • Wellness Resources
#J-18808-Ljbffr

  • Orlando, FL, United States Marvin Love and Associates Full time

    Currently Searching for Candidates that is presently a Rooms manager with good career track record and excellent/Savvy in Technology. 50 Rooms, 2 Restaurants, and 3,000 sqft of meeting space. Title: Director of Rooms Compensation: $75k - $85k, bonus, relocation, and Temp housing. We are looking for a Director of Rooms to ensure our clients feel welcome...

  • Guest Room Attendant

    3 months ago


    New Orleans, United States Crescent Hotels and Resorts Full time

    **Description** At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your...


  • New Orleans, Louisiana, United States Evolution Parking & Guest Services Full time

    About the RoleWe are seeking a highly skilled Guest Experience Specialist to join our team at Evolution Parking & Guest Services. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our guests have a positive experience throughout their stay.We are looking for an individual who is able to work...

  • Guest Room Attendant

    4 months ago


    New Orleans, United States Crescent Services Full time

    At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work...

  • Guest Room Attendant

    2 months ago


    New Orleans, United States Crescent Hotels & Resorts Full time

    Description At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true...

  • Guest Room Attendant

    24 hours ago


    New Orleans, United States Crescent Hotels & Resorts Full time

    Description At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true...

  • Guest Room Attendant

    4 months ago


    New Orleans, United States Crescent Hotels & Resorts Full time

    Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping. Adhere to cleaning procedures and instructions for use of Guest Room, Room Attendant, Attendant, Guest, Hotel


  • New Orleans, Louisiana, United States Omni Hotels Full time

    Job Title: Guest Room Service ProfessionalEstimated Salary: $32,000 - $42,000 per yearAbout Our Hotel:The Omni Royal Orleans is a luxurious hotel located in the heart of New Orleans' French Quarter. We offer a unique blend of modern amenities and classic design in our guest rooms and public spaces.We are committed to providing exceptional service to our...

  • Director of Rooms

    1 month ago


    New Haven, United States Hotel Marcel Full time

    Are you looking to grow your career and working at the first net-zero energy hotel in the United States? What about working for an employer that respects your knowledge and entrepreneurial spirit yet provides a framework of guidance and support? Hotel Marcel, Tapestry Collection by Hilton Hotel Marcel is a historic rehabilitation and adaptive reuse of the...


  • Miami, FL, United States Southern Medical Recruiters Full time

    Director of Marketing, Guest Relations, PR, Patient Affairs, Fla. Full-time Southern Medical Recruiters is a healthcare/hospital recruitment organization with hospital clients nationwide seeking the best in healthcare talent. Candidates must have strong hospital experience as CEO, CNO, COO, CFO, Director of Business Office, Director of Quality, Performance...


  • New Orleans, LA, United States Loews Hotels, LLC Full time

    Director of Front OfficeTennessee Williams famously captured the charm and romance of our city in his plays and stories, and it's all on show here at Loews New Orleans Hotel. Located in the Warehouse District, discover comfort and luxe experiences all within the heart of the Big Easy. Welcome to New Orleans' Cultural Crossroad.We are seeking an Front Office...


  • New Orleans, Louisiana, United States Loews New Orleans Hotel Full time

    Job SummaryWe are seeking a highly skilled Room Service and Guest Experience Professional to join our team at Loews New Orleans Hotel. In this role, you will be responsible for delivering exceptional guest service while preparing and serving room service orders.About the RoleThis is an exciting opportunity to work in a fast-paced environment where no two...


  • Milwaukee, WI, United States Guest House of Milwaukee Full time

    Job Title: Director of Human Resources Are you the right candidate for this opportunity Make sure to read the full description below. Company: Guest House of Milwaukee, an MRA member Location: Milwaukee, WI About Guest House of Milwaukee, the largest housing program provider in Wisconsin: Guest House of Milwaukee, the largest housing program provider in...

  • Guest Relations Agent

    3 months ago


    New York, United States The Mark Full time

    $31.05 per hour. We are currently looking for a Guest Relations Agent who is passionate about providing the highest level of service, a great communicator, and detail oriented: Report to the Guest Relations Manager and provide support with all Guest Relations duties Handle all telephone inquiries with prompt courtesy, while applying the hotel's selling...


  • New Orleans, Louisiana, United States The Eliza Jane Full time

    Job OverviewThe Eliza Jane is a boutique hotel located in the heart of New Orleans, blending centuries-old history with modern luxury. We are seeking an Executive Director of Guest Experience to lead our front desk team in creating unique and personalized experiences for our patrons.


  • New Orleans, Louisiana, United States Pacific Hospitality Group Full time

    Join Pacific Hospitality Group as a Housekeeping Room AttendantWe are seeking a dedicated and detail-oriented individual to join our housekeeping team as a Room Attendant. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences by ensuring our rooms are immaculate and welcoming.About the Role:Clean and...

  • Guest Service Agent

    4 weeks ago


    New Orleans, United States J Hospitality Full time

    The Guest Service Agent has overall responsibility for efficiently and courteously handling the requests and transactions of the hotel guests in all Front Desk related functions. The incumbent must utilize available resources to provide excellent guest satisfaction. Required to meet or exceed productivity standards, taking corrective action as needed to...

  • Guest Room Attendant

    1 month ago


    New Haven, United States Crescent Hotels and Resorts Full time

    **Description** **POSITION OVERVIEW:** As **_R_** **_oom Attendant_** is responsible for maintaining the overall cleanliness of the resort/Hotel. This person is to be hands on with the day to day operations of the Housekeeping Department. **HERE'S WHAT YOU WILL BE DOING:** Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using...


  • New Orleans, United States Loews Hotels, LLC Full time

    Job DescriptionDirector of Front OfficeTennessee Williams famously captured the charm and romance of our city in his plays and stories, and it's all on show here at Loews New Orleans Hotel. Located in the Warehouse District, discover comfort and luxe experiences all within the heart of the Big Easy. Welcome to New Orleans' Cultural Crossroad.We are...


  • New Orleans, Louisiana, United States Crescent Hotels and Resorts Full time

    Crescent Hotels & Resorts invites you to join our team of hospitality professionals as a Dining Room Host-Hostess.Job Summary:We are seeking a friendly and attentive individual to provide exceptional guest experiences in our dining room. As a key member of our front-of-house team, you will be the first point of contact for guests, ensuring they feel welcome...