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Chief Administrative Officer – Mortgage

2 months ago

Rosemont IL, United States Wintrust Financial Full time

Wintrust Mortgage was founded in 1981 to help customers achieve the American dream of homeownership and has since successfully navigated the ever-changing real estate market. As a full-service, federally chartered lender with offices located across the country, we’re dedicated to providing customers with a wide range of mortgage products and have the capability to lend in all 50 states. To complement the basic conventional, FHA, and VA loan programs, we are uniquely positioned to meet the needs of the continually evolving market. Wintrust Mortgage is part of Wintrust, a financial services company with more than $50 billion in assets.

Why join us?

  • An award-winning culture We are rated a Top Workplace by the Chicago Tribune (past 10 years) and Employee Recommended award by the Globe & Mail (past 6 years)
  • Competitive pay and discretionary or incentive bonus eligible
  • Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few
  • Family-friendly work hours
  • With 175+ community bank locations, we offer opportunities to grow and develop in your career
  • Promote from within culture

Why join this team?

  • We have a culture that encourages an entrepreneurial spirit
  • We offer multiple opportunities for development and upward mobility

Job Description Summary

This role reports to the WM, CEO and will play a key role on the mortgage leadership team by providing oversight of daily administrative operations for the mortgage company.   They provide input for strategic planning, partner with mortgage leaders in goal setting for departments, collaborate on policy implementation, and ensure the smooth running of the business according to established policies and overall vision. 

The role offers a high level of visibility to the Wintrust Mortgage strategy and contributes directly to strategies related to oversight, real estate, exam management and line of business projects.   

The role provides leadership to mortgage Marketing, Business Operations, Project Management, Customer Experience and Contacting.

What You’ll Do

  • Conduct industry benchmarking to inform 3-year business strategy
  • Provide project management support to gather requirements for documentation and execution of strategy and monthly progress reporting
  • Directly contribute to key strategies, including resource allocation to ensure projects are delivered on time and within budget
  • Manage financial aspects and operational efficiency of the departments under control
  • Provide solutions to manage expenses and grow revenue stream for the mortgage company
  • Oversee and strategize for real estate endeavors and manage mortgage’s corporate facilities
  • Proactively make recommendations for real estate space needs
  • Provide leadership to Mortgage Marketing, Business Operations, Project Management, Customer Experience and Contacting.
  • Executive Management Reporting for Corporate Services: monthly EMR, RMRC Updates, Fair Lending Updates, OCC Recommendations
  • Prepare presentation materials in support of Corporate Services and mortgage  initiatives.
  • Develop team by providing career growth, development and direct support for employee engagement activities. 

Knowledge/Skills/Background/Experience

  • 10+ years related experience
  • Leadership experience in Mortgage Marketing, Business Operations, Project Management, Customer Experience and Contacting
  • Experience managing marketing budgets in excess of $1M

Benefits

Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance

#LI-HYBRID

From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To be Chicago’s Bank® and Wisconsin's Bank®, we need to reflect that diversity both in all the communities we serve, the people we employ, the organizations we work with, and our banking and lending practices. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran or any other characteristic protected by law.