Field Performance Advisor

2 weeks ago

Kansas City MO United States NextGen | GTA: A Kelly Telecom Company Full time

Position Title: Field Performance Advisor

Locations: Kansas City, MO and Plano, TX

Position Overview:

The Field Performance Advisor (FPA) is tasked with enhancing supplier performance and driving continuous improvement through regular, on-site visits. Acting as a consultant to suppliers, the FPA will identify real-time discrepancies, enhance crew effectiveness, and improve tool utilization and quality. This role serves as representative, fostering direct relationships with market suppliers to provide insights, recommendations, and work with cross-functional support teams for streamlined and standardized processes.

Key Responsibilities:

  • Review and analyze site performance metrics, including cycle time, COP accuracy, JHA compliance, Ericsson tool usage, build quality, and customer-specific standards.
  • Identify performance areas needing improvement based on site analysis, share feedback with the Territory Director and suppliers, and collaborate with suppliers on solutions.
  • Conduct on-site root-cause analysis for performance deficiencies, address real-time safety and construction issues, and provide corrective guidance.
  • Plan daily and weekly site visits strategically to support supplier KPIs, performance targets, and current needs.
  • Collaborate with Senior Construction Managers and Project Managers to evaluate on-site requests, support project completions, customer meetings, site access, and construction drawing validation.
  • Design and develop process improvements for supplier construction processes and tools in partnership with automation teams.
  • Collect, analyze, and report supplier performance data to support deployment process updates and trials of new workflows.
  • Build strong relationships with market suppliers, promoting a culture of continuous improvement and feedback.
  • Ensure supplier understanding and compliance with customer processes, tools, and methods.
  • Contribute feedback and customer training materials, supporting accurate delivery performance via Site Tracker and Power BI metrics
  • Participate in quarterly Supplier Business Reviews, sharing field findings on supplier performance and actionable improvement recommendations.

What you didn’t know about us:

Competitive salary

Health, Dental and Vision Benefits

Short/Long Term Disability and Critical Care/Illness Protection

Life Insurance and Retirement Plans

Employee Assistance Program

With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry

We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner

We are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.

We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page

Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law.

For more information click Equal Employment Opportunity is the law

You should know: Your safety matters Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.

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