Patient Financial Advisor
2 days ago
The Patient Financial Advisor is responsible for providing financial assistance to patients and families throughout the health system. This role involves assisting patients and families in securing payer sources, including insurance coverage, Medicaid/Medicare, and other available sources based on need. The Patient Financial Advisor must follow the enterprise financial clearance and financial assistance policy and procedures, maintaining productivity, quality, and customer service requirements according to department policy and procedure.
Key Responsibilities- Contacts patients or families by phone or in person to ask questions about sponsorship linkage, including health insurance, homeowner's insurance, workman's compensation insurance, pre-paid packages, grants, studies, COBRA, VA benefits, Crime Victim, auto insurance, Medicaid, or Medicare.
- Screens patients with financial needs and assists them in finding payment resolution for their accounts, including negotiating settlements, insurance, public assistance, payment arrangements, charity, or bad debt.
- Updates patient account information and patient demographic information appropriately, reviewing the account within 1 business day to assure verification and pre-certification are complete and accurate.
- Determines possible Medicaid or Disability linkage for patients as needed, including the ability to interpret the patient's H&P to determine disability.
- Negotiates settlements or makes payment arrangements, and if unable to make payments, screens for partial or full charity, including completing the financial assessment application and obtaining all necessary documents.
- Works daily WQS consisting of all unsecured accounts, taking appropriate actions necessary, such as phone calls and written communication, and using appropriate codes and time frames.
- Assists walk-in customers requesting assistance and customer service calls with questions.
- Processes Care Management Team referrals for Sponsorship.
- Responsible for Point of Service collections and EPIC documentation when applicable.
- Must be able to perform the professional, clinical, and/or technical competencies of the assigned unit or department.
- High School Graduate or GED.
- Must be able to type 45 wpm.
- 3 or more years of combined experience in financial advising, claims processing, collections, customer service, or revenue cycle positions (includes admitting, patient accounting, prior authorizations, or pre-registration).
- 1 or more years of experience in Epic.
- 1 or more years of experience in CPT-4 and HCPCS coding.
- 1 or more years of experience in Microsoft Word and Excel.
- Ability to multi-task, prioritize, and escalate.
- Good oral and written skills.
- Knowledge of Insurance (Commercial & Government).
- Knowledge of payor websites.
- Knowledge of transplant (BMT and/or Solid).
- Working knowledge of CMS regulations.
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Patient Financial Advisor
1 month ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob SummaryWe are seeking a highly skilled Patient Financial Advisor to join our team at The University of Kansas Health System. As a Patient Financial Advisor, you will play a critical role in assisting transplant patients and their families navigate the complex financial aspects of transplant care.Key ResponsibilitiesEnsure effective financial...
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Patient Financial Advisor
1 week ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob Title: Patient Financial AdvisorJoin The University of Kansas Health System as a Patient Financial Advisor and play a vital role in ensuring the financial well-being of our transplant patients and their families.Job Summary:We are seeking a highly skilled and compassionate Patient Financial Advisor to join our team. As a Patient Financial Advisor, you...
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Patient Financial Advisor
1 month ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob SummaryWe are seeking a highly skilled Patient Financial Advisor to join our team at The University of Kansas Health System. As a Patient Financial Advisor, you will play a critical role in assisting transplant patients and their families navigate the complex financial aspects of transplant care.Key ResponsibilitiesEnsure effective financial...
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Patient Financial Advisor
2 days ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob Title: Patient Financial Advisor - Transplant SpecialistAt The University of Kansas Health System, we are seeking a highly skilled Patient Financial Advisor - Transplant Specialist to join our team. This role will play a critical part in ensuring the effective financial reimbursement of each transplant patient, while also providing comprehensive and...
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Patient Financial Advisor
1 month ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob SummaryWe are seeking a highly skilled Patient Financial Advisor to join our team at The University of Kansas Health System. As a Patient Financial Advisor, you will play a critical role in ensuring the effective financial reimbursement of each transplant patient.Key ResponsibilitiesEnsure accurate and timely financial reimbursement for transplant...
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Patient Financial Counselor
4 weeks ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob SummaryWe are seeking a highly skilled Patient Financial Advisor to join our team at The University of Kansas Health System. As a Patient Financial Advisor, you will play a critical role in providing financial assistance to patients and families throughout the health system.Key ResponsibilitiesContact patients and families to discuss financial assistance...
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Patient Financial Counselor
1 month ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob SummaryWe are seeking a highly skilled Patient Financial Advisor to join our team at The University of Kansas Health System. As a Patient Financial Advisor, you will play a critical role in providing financial assistance to patients and families throughout the health system.Key ResponsibilitiesContact patients and families to discuss financial assistance...
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Patient Financial Counselor
4 weeks ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob SummaryThe Patient Financial Advisor plays a vital role in providing financial assistance to patients and families throughout The University of Kansas Health System. This position is responsible for securing payer sources, including insurance coverage, Medicaid/Medicare, and other available options based on need. The successful candidate will follow the...
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Experienced Financial Advisor
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Transplant Financial Services Coordinator
1 month ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob SummaryWe are seeking a highly skilled Patient Financial Advisor to join our team at The University of Kansas Health System. As a Patient Financial Advisor, you will play a critical role in ensuring the effective financial reimbursement of each transplant patient.Key ResponsibilitiesEnsure accurate and timely financial reimbursement for transplant...
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Patient Registration Coordinator
1 week ago
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Patient Service Representative
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Patient Service Representative
2 weeks ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob Title: Patient Service Representative - Float PositionThe University of Kansas Health System is seeking a Patient Service Representative - Float Position to join our team. As a Patient Service Representative, you will play a critical role in creating a pleasant and seamless patient experience within our ambulatory clinics.Responsibilities:Float...