Patient Financial Advisor

2 days ago


Kansas City, Kansas, United States The University of Kansas Health System Full time
Job Summary

The Patient Financial Advisor is responsible for providing financial assistance to patients and families throughout the health system. This role involves assisting patients and families in securing payer sources, including insurance coverage, Medicaid/Medicare, and other available sources based on need. The Patient Financial Advisor must follow the enterprise financial clearance and financial assistance policy and procedures, maintaining productivity, quality, and customer service requirements according to department policy and procedure.

Key Responsibilities
  • Contacts patients or families by phone or in person to ask questions about sponsorship linkage, including health insurance, homeowner's insurance, workman's compensation insurance, pre-paid packages, grants, studies, COBRA, VA benefits, Crime Victim, auto insurance, Medicaid, or Medicare.
  • Screens patients with financial needs and assists them in finding payment resolution for their accounts, including negotiating settlements, insurance, public assistance, payment arrangements, charity, or bad debt.
  • Updates patient account information and patient demographic information appropriately, reviewing the account within 1 business day to assure verification and pre-certification are complete and accurate.
  • Determines possible Medicaid or Disability linkage for patients as needed, including the ability to interpret the patient's H&P to determine disability.
  • Negotiates settlements or makes payment arrangements, and if unable to make payments, screens for partial or full charity, including completing the financial assessment application and obtaining all necessary documents.
  • Works daily WQS consisting of all unsecured accounts, taking appropriate actions necessary, such as phone calls and written communication, and using appropriate codes and time frames.
  • Assists walk-in customers requesting assistance and customer service calls with questions.
  • Processes Care Management Team referrals for Sponsorship.
  • Responsible for Point of Service collections and EPIC documentation when applicable.
  • Must be able to perform the professional, clinical, and/or technical competencies of the assigned unit or department.
Requirements
  • High School Graduate or GED.
  • Must be able to type 45 wpm.
  • 3 or more years of combined experience in financial advising, claims processing, collections, customer service, or revenue cycle positions (includes admitting, patient accounting, prior authorizations, or pre-registration).
Preferred Qualifications
  • 1 or more years of experience in Epic.
  • 1 or more years of experience in CPT-4 and HCPCS coding.
  • 1 or more years of experience in Microsoft Word and Excel.
Knowledge Requirements
  • Ability to multi-task, prioritize, and escalate.
  • Good oral and written skills.
  • Knowledge of Insurance (Commercial & Government).
  • Knowledge of payor websites.
  • Knowledge of transplant (BMT and/or Solid).
  • Working knowledge of CMS regulations.


  • Kansas City, Kansas, United States The University of Kansas Health System Full time

    Job SummaryWe are seeking a highly skilled Patient Financial Advisor to join our team at The University of Kansas Health System. As a Patient Financial Advisor, you will play a critical role in assisting transplant patients and their families navigate the complex financial aspects of transplant care.Key ResponsibilitiesEnsure effective financial...


  • Kansas City, Kansas, United States The University of Kansas Health System Full time

    Job Title: Patient Financial AdvisorJoin The University of Kansas Health System as a Patient Financial Advisor and play a vital role in ensuring the financial well-being of our transplant patients and their families.Job Summary:We are seeking a highly skilled and compassionate Patient Financial Advisor to join our team. As a Patient Financial Advisor, you...


  • Kansas City, Kansas, United States The University of Kansas Health System Full time

    Job SummaryWe are seeking a highly skilled Patient Financial Advisor to join our team at The University of Kansas Health System. As a Patient Financial Advisor, you will play a critical role in assisting transplant patients and their families navigate the complex financial aspects of transplant care.Key ResponsibilitiesEnsure effective financial...


  • Kansas City, Kansas, United States The University of Kansas Health System Full time

    Job Title: Patient Financial Advisor - Transplant SpecialistAt The University of Kansas Health System, we are seeking a highly skilled Patient Financial Advisor - Transplant Specialist to join our team. This role will play a critical part in ensuring the effective financial reimbursement of each transplant patient, while also providing comprehensive and...


  • Kansas City, Kansas, United States The University of Kansas Health System Full time

    Job SummaryWe are seeking a highly skilled Patient Financial Advisor to join our team at The University of Kansas Health System. As a Patient Financial Advisor, you will play a critical role in ensuring the effective financial reimbursement of each transplant patient.Key ResponsibilitiesEnsure accurate and timely financial reimbursement for transplant...


  • Kansas City, Kansas, United States The University of Kansas Health System Full time

    Job SummaryWe are seeking a highly skilled Patient Financial Advisor to join our team at The University of Kansas Health System. As a Patient Financial Advisor, you will play a critical role in providing financial assistance to patients and families throughout the health system.Key ResponsibilitiesContact patients and families to discuss financial assistance...


  • Kansas City, Kansas, United States The University of Kansas Health System Full time

    Job SummaryWe are seeking a highly skilled Patient Financial Advisor to join our team at The University of Kansas Health System. As a Patient Financial Advisor, you will play a critical role in providing financial assistance to patients and families throughout the health system.Key ResponsibilitiesContact patients and families to discuss financial assistance...


  • Kansas City, Kansas, United States The University of Kansas Health System Full time

    Job SummaryThe Patient Financial Advisor plays a vital role in providing financial assistance to patients and families throughout The University of Kansas Health System. This position is responsible for securing payer sources, including insurance coverage, Medicaid/Medicare, and other available options based on need. The successful candidate will follow the...


  • Garden City, Kansas, United States Bank of America Full time

    Unlock Your Potential as a Financial AdvisorMerrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Our team of experienced financial advisors helps clients pursue their life goals through personalized advice and guidance.Key Responsibilities:Deliver...


  • Kansas City, Kansas, United States The University of Kansas Health System Full time

    Job SummaryWe are seeking a highly skilled Patient Financial Advisor to join our team at The University of Kansas Health System. As a Patient Financial Advisor, you will play a critical role in ensuring the effective financial reimbursement of each transplant patient.Key ResponsibilitiesEnsure accurate and timely financial reimbursement for transplant...


  • Kansas City, Kansas, United States Elevate Patient Financial Solutions Full time

    Disability Advocate OpportunityElevate Patient Financial Solutions is seeking a skilled Disability Advocate to join our team. As a Disability Advocate, you will play a critical role in providing advocacy work for individuals seeking disability benefits through the Social Security Administration (SSI/SSDI) programs.Key Responsibilities:Collaborate with...


  • Kansas City, Kansas, United States The University of Kansas Health System Full time

    Senior Financial AnalystJoin The University of Kansas Health System as a Senior Financial Analyst and contribute to the success of our organization. As a key member of our finance team, you will be responsible for maintaining and enhancing the hospital's cost accounting system, developing and analyzing financial reporting tools, and preparing special reports...


  • Dodge City, Kansas, United States Edward Jones Full time

    Transform Lives with UsAt Edward Jones, we're dedicated to making a positive impact on the lives of our clients and colleagues. As a Registered Branch Associate, you'll play a vital role in our client team, working closely with a financial advisor to deliver exceptional service and support.As a skilled communicator and problem solver, you'll thrive in our...


  • Kansas City, Kansas, United States Forvis Mazars Full time

    Join Our Wealth Management TeamWe are seeking a highly motivated and detail-oriented Wealth Management Associate to join our team at Forvis Mazars. As a key member of our Private Client practice, you will work closely with senior wealth management advisors to provide exceptional service to high-net-worth families.Key Responsibilities:Support senior wealth...


  • Kansas City, Kansas, United States The University of Kansas Health System Full time

    Job Title: Patient Registration RepresentativeJoin The University of Kansas Health System as a Patient Registration Representative and play a vital role in creating a seamless patient experience within our ambulatory clinics.Job Summary:The Patient Registration Representative is an essential member of our physician's care team, responsible for front desk...

  • Tax Director

    3 weeks ago


    Kansas City, Kansas, United States Dairy Farmers of America Full time

    Job SummaryWe are seeking a highly skilled Tax Director to lead our tax strategy, planning, and compliance efforts. As a key member of our leadership team, you will collaborate closely with internal stakeholders, external advisors, and regulatory authorities to ensure tax compliance and optimize our tax position.Key ResponsibilitiesDevelop and implement tax...


  • Kansas City, Kansas, United States World Insurance Associates LLC Full time

    Job SummaryWorld Insurance Associates LLC is a leading insurance organization offering top-notch products and services from major providers, combined with attentive service from local agents. As a rapidly growing insurance broker in the U.S., we have over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial...


  • Kansas City, Kansas, United States The University of Kansas Health System Full time

    Job Title: Patient Service RepresentativeJoin The University of Kansas Health System as a Patient Service Representative and become an integral part of our team. As a key member of our physician's care team, you will play a critical role in creating a seamless patient experience within our ambulatory clinic.Responsibilities:Pre-Visit Scheduling: Schedule...

  • Tax Director

    4 weeks ago


    Kansas City, Kansas, United States Dairy Farmers of America Full time

    Job SummaryWe are seeking a highly skilled Tax Director to lead our tax strategy and compliance efforts. As a key member of our leadership team, you will collaborate with internal stakeholders, external advisors, and regulatory authorities to ensure tax compliance and optimize our tax position.Key ResponsibilitiesDevelop and implement tax strategies aligned...


  • Kansas City, Kansas, United States The University of Kansas Health System Full time

    Job Title: Patient Service Representative - Float PositionThe University of Kansas Health System is seeking a Patient Service Representative - Float Position to join our team. As a Patient Service Representative, you will play a critical role in creating a pleasant and seamless patient experience within our ambulatory clinics.Responsibilities:Float...