Field Operations Assistant

2 months ago

Flying Cloud Dr Ste Eden Prairie Minnesota, United States PetIQ Full time
PetIQ provides convenient and affordable pet health and wellness products and veterinary services to pets and their families through retail and ecommerce channels across the country. We are advocates for pet parents, because we believe that all pet parents should be able to provide necessary care that enhances the lives of their pets.   Why join the PetIQ Team?
  • Great company culture
  • Company is in growth mode, come be a part of our exciting growth
  Full time employee benefits include:
  • Medical, Dental, Vision
  • Flex Spending Account
  • Company Paid Life Insurance
  • 401(k) with Company Match
  • Employee Assistance Program (EAP)
  • 8 Paid Holidays, 2 Personal Days and PTO
  • Short and Long Term Disability Insurance
  Job Overview:   The Field Operations Assistant is responsible for assisting with many aspects of field office operations.
  • Assist with the management of all field office operational processes to include administrative facilities, inventory, and overall day-to-day operations of the business
  • Assist with office and warehouse organization and maintenance
  • Oversees and provides receipting of inventory, materials and/or services; verifies quantity and accuracy based on orders and/or completion of services; ensures inventory control system information and records are maintained, and inventory is stored in or distributed to proper and safe location
  • Live our competencies and reinforce brand promise with our partners, pet parents, and team members
  • Maintain all documentation and reference material and supplies as necessary for effective office/clinic operations
  • Ensure rigs are “Rig Ready”. Stock with vaccines, prepare lot numbers, organize, clean and load the rigs utilizing the Rig Checklist
  • Communicate regularly with the Field Operations Manager and/or Assistant Field Operations Manager to ensure consistency in how operational P&P’s are being executed as it relates to clinic/center operations
  • Participate in training initiatives pertaining to field office locations
  • Support and participate in weeknight and weekend clinics as well as working on rigs
  • Work schedule per the needs of the business
  • Ensure van cleanliness and maintenance
  • Other duties as assigned
Minimum Qualifications:
  • Must be 18 years of age or older
  • Safe driving record
  • Valid Driver’s License required
  • Must enjoy and be comfortable working with pets of all sizes and temperaments, including handling and lifting animals as necessary
  • Ability to drive motor vehicles in various terrain and weather conditions
  • Must be able to work weekends, varied weekdays and times, occasional overnights  
  • Reliable transportation to and from work  
  • Sit for prolonged periods of time
  • Work for prolonged periods of time at a desk utilizing a computer
  • Work for prolonged periods of time in the field, including 12-14 hours days on occasion
  • Stand/walk/move about for prolonged periods of time while at a clinic 
  Education Requirements:
  • High School Diploma or equivalent required 
  Preferred Qualifications:
  • Present professional appearance and positive conduct
  • Knowledge of principles and processes for providing customer service
  • Basic accounting principles
  • Critical thinking skills
  • Independent judgment and decision-making skills
  • Detail oriented, ensuring accurate and reliable work product
  • Strong verbal and written communication skills
  • Strong ability to effectively work with cross-functional teams to direct and lead company initiatives and goals
  • Able to work independently
  • Strong organizational, problem-solving and analytical skills
  • Ability to switch focus rapidly in a fast-paced environment
  • Computer Skills (Microsoft Office, Time and Attendance/ HR Software, Scheduling Database, iPad)
    Physical Requirements:
  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
  • Lift up to 150 pounds assisted; lift up to 50 pounds unassisted.

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