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Associate Operations Coordinator

2 months ago

Eden Prairie, United States LaSalle Network Full time

LaSalle Network has partnered with one of the world's largest third party logistics company providers. They are looking for an Associate Operations Coordinator to join their team and provide assistance on quality and efficiency.

As an Associate Operations Coordinator, you will be responsible for prioritizing quality and efficiency while performing one or more of the following tasks, ensuring compliance with office and company policies and standard operating procedures.

Associate Operations Coordinator Responsibilities:

  • Provide shipment information, create orders, activate shipments, build and assign loads, schedule appointments, track and trace shipments, enter events and handle invoicing
  • Monitor task boards and assigned email accounts to respond to customer and carrier requests
  • Document events using knowledge from SOPs and experience, following defined escalation procedures and training when necessary
  • Follow through on customer or carrier requests to ensure satisfaction, escalating questions or requests as needed
  • Validate and ensure the accuracy of load data in systems according customer standards
  • Perform other duties or responsibilities as assigned based on team and/or country-specific requirements


Associate Operations Coordinator Requirements:

  • High school diploma or GED
  • Previous customer service experience
  • Availability to work evenings and/or weekends (for select roles)
  • Basic proficiency in Microsoft Office Suite
  • Previous customer service experience in a call center or similar environment
  • Strong communication, prioritization, and time management skills
  • Prior work experience requiring attention to detail and accuracy
  • Appreciation for a diverse and inclusive work environment


If you're excited about the opportunity to contribute to our client's mission and believe you have the skills and experience they're looking for, please apply today

Thank you,

Heather Hartley
Project Manager
LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here:

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