Director of Carrier Sales
2 weeks ago
- Carrier Network Development:
- Develop and execute strategies to expand and optimize our carrier network, ensuring coverage across various service areas and equipment types.
- Identify and onboard new carriers, conducting due diligence and evaluating their capabilities, reliability, and compliance.
- Collaborate with carrier sales representatives to target and acquire strategic carrier partnerships.
- Carrier Relationship Management:
- Build and maintain strong relationships with carriers, serving as the main point of contact and trusted advisor.
- Develop and implement initiatives to enhance carrier satisfaction, loyalty, and performance.
- Address carrier inquiries, concerns, and issues promptly and professionally, finding effective resolutions.
- Contract Negotiation and Management:
- Negotiate carrier contracts, rates, and service agreements to ensure competitive and cost-effective transportation solutions.
- Collaborate with the legal and finance teams to review and finalize carrier contracts and maintain accurate records.
- Continuously monitor market conditions, carrier performance, and industry trends to inform contract negotiations and adjustments.
- Carrier Performance Optimization:
- Track and analyze carrier performance metrics, including on-time delivery, service quality, and customer feedback.
- Implement performance improvement initiatives, providing feedback and guidance to carriers for continuous improvement.
- Collaborate with operations and customer success teams to address carrier-related issues and ensure exceptional service.
- Compliance and Risk Management:
- Ensure carrier compliance with legal and regulatory requirements, including licensing, insurance, and safety standards.
- Monitor carrier compliance documentation, certifications, and operating authorities to mitigate risks.
- Collaborate with the legal and risk management teams to address compliance and risk-related issues.
- Data Analysis and Reporting:
- Gather and analyze carrier-related data to generate insights and recommendations for operational and strategic decision-making.
- Prepare regular reports and presentations on carrier performance, market trends, and network optimization.
- Collaborate with cross-functional teams to align carrier solutions with business objectives and customer needs.Experience:
- Generally requires a Bachelor's Degree in Logistics or related field and a minimum of 5 years of industry experience with an emphasis on carrier pricing & negotiation.
- Expert Experience in the Truckload industry as a shipper or carrier with a strong emphasis on carrier market conditions for capacity and pricing.
- Ability to effectively communicate and negotiate with an executive presence.
- Extensive knowledge in evaluating, proposing and implementing cost-saving logistics solutions.
- Detailed knowledge of carrier contracts, compliance, regulation, commodities, and rates within the Truckload industry for both Spot and Contract.
- Sense of urgency with the ability to prioritize with an emphasis on quality.
- Fluent in (minimum 7 years' experience) LTL, Contractual Truckload, and Spot Market Truckload pricing and negotiations.
- Proven experience in carrier management, carrier sales, or a similar role within the freight brokerage or logistics industry.
- Strong leadership and people management skills, with the ability to motivate and guide teams.
- Excellent communication and relationship-building skills, with the ability to interact with carriers and stakeholders at all levels.
- Deep understanding of carrier management, transportation regulations, and industry best practices.
- Strong negotiation and contract management skills, with the ability to drive favorable terms and agreements.
- Analytical and problem-solving abilities, with proficiency in data analysis and reporting.
- Highly organized and detail-oriented, with the ability to manage multiple priorities and stakeholders.Travel/Unique Working Hours:
- This position may require occasional travel to various locations to support client meetings, attend conferences, and collaborate with team members, ensuring a dynamic work experience.
- This position may require working overtime, evenings, or weekends.Zuum offers a competitive total compensation package: medical, dental, vision, 401k, paid holidays, and PTO. Includes 100% employee coverage for medical HMO plans. Applicants must be a U.S. Citizen or a Permanent Resident. A hybrid work schedule will be available after 3 months of on-site training. Those who appear best qualified, based on the written information submitted, will be contacted. Zuum Transportation, Inc. is an Equal Opportunity Employer.No Recruiters, Please
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