Clinic Manager

4 weeks ago

Ann Arbor MI United States NextCare Full time
NextCare Introduction

Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.

NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in twelve states (Arizona, Colorado, Kansas, Michigan, Missouri, New Mexico, Nebraska, North Carolina, Oklahoma, Texas, Virginia and Wyoming) and over 170 urgent care clinic locations, we offer exceptional, affordable care to patients across the country.

At NextCare, we constantly strive to provide you with the highest degree of caring, growth, integrity, results and teamwork. These essential core values form the foundation of our relationships with patients, customers, investors, partners and one another. Extraordinarily high-performance standards serve as critical guides for making important clinical and business decisions. The expression of these standards is evident in our behavior, our attitude, and our approach to our daily work. The product of our strict adherence to core values is the ability to harness tremendous organizational energy to achieve our goal of upholding the highest standard for quality and service within the high access healthcare. This unique combination of values, performance standards and commitment serves as the key to our success.

What we are looking for

NextCare Urgent Care is looking for a Clinic Manager to be part of our urgent care team.

Location

Join our team in Ann Arbor, MI.

Responsibilities

The Clinic Manager is responsible for management of urgent care facility resources and staff in compliance with established policies and procedures.

This position is responsible for directing day-to-day clinic activities, staff scheduling and management, provider and patient relations, and billing and collections processes within the clinic.

Duties include implementing procedures to optimize patient care and managing the budget, billing and marketing.

The Clinic Manager will be required to hire and train staff members.

This position is also responsible for monitoring and maintenance of the credentials and licensures of clinic staff. Assuring credentials and licensures are complete and accurate.

This position is responsible for assuring that clinic is operating and in compliance with applicable State and Federal guidelines and regulations.

This position conducts monthly staff meetings and assures that staff is provided and completes required learning and training courses.

This position will exhibit exceptional managerial abilities which would ultimately translate to excellent patient care. The Clinic Manager will proactively address issues that prevent the clinic from running smoothly.

This position is required to participate in vacation and illness coverage when the other practice staff is unavailable.

How you will make an impact

The Clinic Manager supports the organization ensuring that the clinic is running smoothly and that patient flow is at the optimum.

Essential Education, Experience and Skills:

Education: Minimum of High School diploma or equivalent

Certification: Current healthcare professional level CPR certification issued by American Heart Association, American Red Cross, American Safety Health Institute or National Safety Council.

Skills:

Strong written and verbal communication skills & a team player
Willingness to be flexible, roll with the punches, multi-task and troubleshoot problems
Detail oriented with strong organizational skills
Exemplifies amazing customer service skills and professionalism

Valued But Not Required Education, Experience and Skills:

Education: Minimum of Bachelor’s Degree

Experience: Minimum of three years previous management experience in healthcare related field, preferably in medical office environment. Strong human resource and financial management skills. Typing and computer knowledge.

Additional Training: Other medical or academic degree. Customer Service, Human Resource and Financial Management training.

Benefits:

NextCare offers full time employees medical, health savings account, NextCare employee visit program, dental, vision, basic life, voluntary employee/spouse/child life, long term disability, short term disability, employee assistance program, critical illness, accident, legal, identity theft and paid time off benefits. Employees of all statuses are offered 401(k) Plan benefits. Employees in select positions are offered shift differential benefits. Benefits are offered per policy and plan rules.

Equal Opportunity Statement

NextCare Urgent Care is an Equal Opportunity Employer.

#FO1

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