Product Support Engineer Level 4
3 weeks ago
Job DescriptionJob DescriptionBenefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Qualifications:
- Bachelors degree in mechanical engineering, Electrical and Electronics Engineering
- 5 years of related experience in product or systems engineering with 5 years of experience in the following: electro-mechanical system design and manufacturing; systems engineering and integration; statistical methods for modeling, multivariate data sets; statistical process control (SPC); Design of Experiments (DOE); vacuum systems; and/or semiconductors.
- Capable of structured problem solving (preferably using 8D methodology)
- Failure Mode Effect Analysis (FMEA), Root Cause-Corrective Action (RCCA), 8D & 5-Whys Problem solving is a plus.
- Excellent written/verbal communication
Responsibilities:
- Execute projects for product development/improvement, product quality, and customer support.
- Establishes and maintains lines of communication with HW engineering and SW development on design, reliability
- Ensure suppliers quality performance for consistent and reliable products.
- Conduct design reviews with cross-functional teams (CFT)
- Generate and release installation, maintenance.
- Involve in customer installation and training programs.
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