Product Support Engineer Level 4

7 days ago


Fremont, United States ZipRecruiter Full time

Job DescriptionJob DescriptionBenefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance


Qualifications:

  • Bachelors degree in mechanical engineering, Electrical and Electronics Engineering
  • 5 years of related experience in product or systems engineering with 5 years of experience in the following: electro-mechanical system design and manufacturing; systems engineering and integration; statistical methods for modeling, multivariate data sets; statistical process control (SPC); Design of Experiments (DOE); vacuum systems; and/or semiconductors.
  • Capable of structured problem solving (preferably using 8D methodology)
  • Failure Mode Effect Analysis (FMEA), Root Cause-Corrective Action (RCCA), 8D & 5-Whys Problem solving is a plus.
  • Excellent written/verbal communication


Responsibilities:

  • Execute projects for product development/improvement, product quality, and customer support.
  • Establishes and maintains lines of communication with HW engineering and SW development on design, reliability
  • Ensure suppliers quality performance for consistent and reliable products.
  • Conduct design reviews with cross-functional teams (CFT)
  • Generate and release installation, maintenance.
  • Involve in customer installation and training programs.


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