Aftermarket Sales Engineer

3 weeks ago

Las Vegas NV United States Orion Talent Full time
Title: Aftermarket Sales Engineer
Location: Las Vegas, NV
Travel: Travel is required for this position to customer sites with out-of-area and possible overnight travel expected. Occasional travel to all company. office locations within its operating cities, with out-of-area and overnight travel expected.
Shift: Full-time position. Days and hours of work are Monday through Friday, 8:00 am to 5:00 pm. This position regularly requires long hours and travel work as job duties demand
Compensation: $90K - $115K base depending on qualifications and experience + performance bonus.
Benefits: Mileage reimbursement, company phone, and expense account are also provided. In addition to excellent compensation packages provided by Company., the following benefits are provided:
--- Company and Factory Training
--- Medical and Dental Plan
--- Paid Vacation & Holidays
--- 401(k) Retirement Plan with Employer Contribution

Position Description:
Company is seeking an experienced Boiler Aftermarket Sales individual to maintain existing customer relationships, sale contracts for maintenance service/repairs, and replacement/modifications of the complete product and service offerings, including commercial/industrial burners, boilers, pumps,
and related accessories. This effort involves regular contact with the end users and plant engineers y
who operates our equipment. The Aftermarket Salesperson works outside of the office three to four days a week, and reports to the Sales Manager or V. P. of Sales - Aftermarket.
The Outside Boiler Aftermarket Sales Executive will proactively call on contractors, specifying engineers and end users to develop long-term relationships and generate sales prospects. The expectation is that Outside Sales Engineers will be out of the office three to four days per week and in the office one to two days per week for meetings and to complete necessary paperwork.
The Aftermarket Sales Executive provides quotations to customers, coordinates equipment purchases with vendors and works with the Department's administrative personnel to process needed paperwork for both vendors and customers.

Requirements:
--- Bachelor's degree in engineering (mechanical engineering strongly preferred) or a similar technical field (i.e. Navy Nuclear Program) with a minimum five years of related work experience, or an equivalent combination of education and work experience. Requires technical and financial expertise to effectively and independently estimate and sell Company solutions and service product lines.
--- Good knowledge in appraising the customer's needs for the sale of various products including boilers, burners, boiler accessories, and other heat-producing equipment. Must be willing to further their knowledge in these areas and any others that will be applicable to the Company's growth.
--- Must have the ability to provide some boiler sizing and application support as needed on the various boilers to assist in proper equipment operation and The Outside Sales Engineer is expected to seek the necessary level and frequency of training from the Company's resources, including factory training, to become proficient in these areas.
--- The Company services and sells equipment that is a part of a larger system. It is important and, therefore, required that our Outside Sales Engineers provide quotations and other evaluations detailing our work sufficiently to avoid misunderstandings between our work and the project requirements or customer expectations.
--- Evaluate basic boiler room systems (steam and hydronic).
--- Strong language skills as well as industry-specific
--- Computer skills. All Outside Sales Engineers must become reasonably proficient with Word, Excel and CRM, our contact management program. Factory equipment selection and pricing programs are also utilized.
--- Provide quotations to customers, assist the department's personnel, dispatcher and assist with scheduling of work and monitor billings, costs, and inventory, related to the job quotations. y
--- Responsible for appraising the customer's service needs for the repair of various products including boilers, burners, boiler accessories, and other heat-producing equipment including any other product offerings. The successful candidate must be willing to further their knowledge in the product line area.
--- Responsible for providing boiler sizing and application support, equipment assistance, and assisting the Sales Team with operations.
--- Understand contractors, engineering sites, and industry This will require spending time in the field with our Equipment Sales Personnel.
--- Have a good personal image, have empathy for the customer's problem, and essentially do what is necessary to resolve it. Must respond promptly and efficiently, promote the goodwill of the company, and assist in sales improvements.
--- Ability to produce detailed quotations about customer requirements, service/start-up reports, warranty claims, and project requirements.
--- Proactively communicate with customers to develop long-term relationships to generate and renew service contracts. Work with the Service Manager and Dispatcher for all schedules and training.
--- Support customer billing and costing as needed for accurate Develop a complete understanding of procedures, warranty, and material return policies.
--- Expected to be out of the office maintaining responsive communication with customers to provide proposals. Ability to maintain the CRM database and provide copies of proposals to the office.

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