Team Lead

3 days ago

Los Angeles CA United States Exela Technologies Full time

Why Exela?


Help us revolutionize the way that business around the world gets done. As a member of Team Exela, you'll join a passionate, creative, and knowledgeable group of experts covering a wide range of industries and business sectors all driven by the same goal: To accelerate digital transformation.


A job at Exela represents an opportunity to join a vibrant community at the forefront of business innovation and to play a valuable role in an ongoing technological revolution. Exela's core values of Authenticity, Accountability, and Action guide us to provide exceptional experiences for both our customers and our employees.


Job Title: Operations Team Lead -29652


Position Type: Full time - Regular


Location: Los Angeles, CA 90067


Shift: M-F 10am-7:00pm


Pay starts at: $21/hr


Benefits: Dental, visual, etc.


Job Summary :


As a Team Leader, you will oversee and coordinate the day-to-day operations of a team responsible for delivering core services to our clients. You will play a key role in ensuring the smooth functioning of operations, optimizing team performance, and maintaining high-quality service delivery. This position requires strong leadership skills, excellent communication abilities, and a proactive approach to problem-solving.


Job Responsibilities:


  1. Supervise and lead a team, providing guidance, support, and coaching to ensure team members meet performance targets and deliver exceptional service to clients.
  2. Manage team workflows and prioritize tasks to ensure timely completion of assignments and adherence to service level agreements (SLAs) and deadlines.
  3. Collaborate with other departments or teams to coordinate cross-functional initiatives, resolve service-related issues, and implement process improvements to enhance efficiency and effectiveness.
  4. Conduct regular performance evaluations, one-on-one meetings, and team meetings to provide feedback, set goals, and foster a culture of continuous improvement and professional development.
  5. Serve as a point of escalation for complex client inquiries or service requests, handling escalated issues promptly and effectively to ensure resolution and client satisfaction.
  6. Analyze service delivery trends, identify root causes of recurring issues or challenges, and recommend proactive solutions or process enhancements to address underlying issues and prevent future occurrences.
  7. Stay informed about industry best practices, emerging trends, and regulatory requirements related to core services, and share relevant insights or knowledge with the team to promote continuous learning and development.
  8. Foster a positive and collaborative work environment, promoting teamwork, open communication, and a customer-centric mindset among team members.
  9. Ensure compliance with company policies, procedures, and regulatory requirements, and uphold ethical standards and confidentiality in handling sensitive client information.

Skills:


  1. Proven track record of successfully leading teams to achieve performance goals and deliver high-quality services to clients.
  2. Strong analytical and problem-solving skills, with the ability to assess complex situations, identify underlying issues, and develop effective solutions.
  3. Ability to thrive in a fast-paced, dynamic environment, prioritize competing demands, and adapt to changing priorities or business needs.
  4. Knowledge of industry regulations, standards, and best practices related to core services, with a commitment to compliance and quality assurance.
  5. Strong leadership qualities, including integrity, accountability, resilience, and the ability to motivate and inspire team members to achieve excellence.

Requirements:


  1. Bachelor's degree in assistant manager or equivalent combination of education and relevant experience.
  2. 2 + years of experience in a similar role, preferably in a client services or operations environment, with demonstrated leadership experience.
  3. Proficiency in Microsoft Office suite (Word, Excel, Adobe Acrobat, PowerPoint) and experience with customer relationship management (CRM) systems or service delivery platforms.
  4. Excellent communication skills, both verbal and written, with the ability to articulate ideas clearly, influence others, and build rapport with clients and team members.

Pay Disclosure:


The pay for this position is $18/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.


EEO Statement:


Exela is committed to creating a diverse environment and is proud to be an equal opportunity employer. Qualified applicants will be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information or any other characteristic protected by applicable federal, state, or local laws.


Exela endeavors to make accessible to any and all users. If you need assistance completing the application process, please contact us at


Veterans


Exela welcomes job applicants from all walks of life and backgrounds, including those who are transitioning military members, veterans, reservists, National Guard members, military spouses, and their family members. Individuals will be considered no matter their military rank or specialty.


Pay Transparency Nondiscrimination Provision:


Exela will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

#J-18808-Ljbffr

  • Team Lead

    7 days ago

    Los Angeles, United States Harba Solutions Inc. Full time

    Position OverviewWe are seeking an experienced and motivated Team Lead to manage and guide a team of operators and technicians in a dynamic GMP (Good Manufacturing Practices) environment. The Team Lead will oversee day-to-day operations, ensuring adherence to safety, quality, and production standards. This role requires strong leadership, excellent...

  • Team Lead

    6 months ago

    Los Angeles, United States El Super Full time

    JOB SUMMARY: A Team Leader is a first-level supervisor/manager in our stores. The Team Lead contributes to company’s success by having a “team leader” hands-on involvement in the day-to-day department operations. The Team Lead effectively leads a shift while ensuring department operational excellence. The Team Lead may be responsible for the opening or...

  • Team Lead

    2 months ago

    Los Angeles, United States Exela Technologies Full time

    Job descriptionWhy Exela?Help us revolutionize the way that business around the world gets done. As a member of Team Exela, you’ll join a passionate, creative, and knowledgeable group of experts covering a wide range of industries and business sectors all driven by the same goal: To accelerate digital transformation.A job at Exela represents an opportunity...

  • Team Lead

    2 months ago

    Los Angeles, United States Exela Technologies Full time

    Job descriptionWhy Exela?Help us revolutionize the way that business around the world gets done. As a member of Team Exela, you’ll join a passionate, creative, and knowledgeable group of experts covering a wide range of industries and business sectors all driven by the same goal: To accelerate digital transformation.A job at Exela represents an opportunity...

  • Team Lead

    2 months ago

    los angeles, United States Exela Technologies Full time

    Job descriptionWhy Exela?Help us revolutionize the way that business around the world gets done. As a member of Team Exela, you’ll join a passionate, creative, and knowledgeable group of experts covering a wide range of industries and business sectors all driven by the same goal: To accelerate digital transformation.A job at Exela represents an opportunity...

  • Service Team Lead

    3 months ago

    Los Angeles, United States HomeState Hospitalities LLC Full time

    WHY HOMESTATE// Restaurants are fun (it's like throwing a party everyday)! With base rate plus tip share expect to earn $24-$28 per hour. Refer a friend, get $500* Free meals - even on your days off. Retirement savings option. Stick around for a while - we have retention incentives. Affordable health, dental & vision benefits* 100% company paid life...

  • Sales Team Lead

    1 week ago

    Los Angeles, California, United States 7 For All Mankind Full time

    Join a Dynamic Denim Retail EnvironmentWe are seeking a Sales Supervisor to lead our sales team in delivering exceptional customer experiences and driving sales results.About the RoleThis is an exciting opportunity to join a dynamic denim retail environment where you will play a key role in shaping our sales strategy and leading a high-performing team. As a...

  • Shift Team Lead

    1 month ago

    Los Angeles, California, United States Hospitality Syracuse Inc. Full time

    Highlights of the Shift Team Lead Role:At Hospitality Syracuse Inc., we are seeking a dedicated Shift Team Lead to support our RGM in maintaining exceptional customer satisfaction and ensuring the smooth operation of our Taco Bell restaurant. Key responsibilities include:Customer Satisfaction:• Execute the MIC Success Routine and ensure completion of...

  • Mechanical Team Lead A&P

    4 days ago

    Los Angeles, CA, United States Gulfstream Aerospace Full time

    Mechanical Team Lead A&P in GAC Van Nuys Unique Skills: Up to $5000 Sign on bonus Gulfstream experience preferred The compensation range for this role is: $44.13 to $48.78 per Hour Final compensation for this role will be determined by several factors including but not limited to: minimum and preferred qualifications, knowledge, skills, abilities,...

  • Maintenance Team Lead

    2 weeks ago

    Los Angeles, California, United States FPI Management, Inc. Full time

    Job SummaryFPI Management, Inc. is seeking a highly skilled Maintenance Team Lead to oversee the maintenance and capital improvement needs of our multifamily properties. As a key member of our team, you will be responsible for leading and mentoring a team of maintenance personnel, ensuring the efficient and effective operation of our properties.Key...

  • Custodian Team Lead

    1 week ago

    Los Angeles, California, United States City of Los Angeles, CA Full time

    We are seeking an experienced Custodian Team Lead to join our team at the City of Los Angeles, CA. In this role, you will be responsible for supervising a team of custodians and ensuring the cleanliness and maintenance of our facilities.About the JobThe salary for this position is estimated to be around $60,000 - $80,000 per year, depending on experience. As...

  • Service Team Lead

    3 weeks ago

    Los Angeles, United States Myhomestate Full time

    WHY HOMESTATE// Restaurants are fun (it’s like throwing a party every day)! With base rate plus tip share, it's reasonable to expect to earn $24-$28 per hour. Refer a friend, get $500* Free tacos - even on your days off. Retirement savings option. Stick around for a while - we have retention incentives. Affordable health, dental & vision...

  • Houseperson Team Lead

    1 week ago

    Los Angeles, California, United States Accor North America, Inc. Full time

    Job Title:Houseperson Team Lead

  • Culinary Team Lead

    1 week ago

    Los Angeles, California, United States Water Grill Los Angeles Full time

    Water Grill Los Angeles is seeking a motivated and experienced Culinary Team Lead to support the management team in providing exceptional service and quality food products.About UsWe are a seafood lover's paradise, offering dazzling fish preparations of superior quality and freshness. Our commitment to excellence has earned us recognition as one of the best...

  • Team Lead assistant

    1 month ago

    Los Angeles, United States Exela Enterprise Solutions Full time

    TL Core Serv About the Role: As a Team Leader, you will oversee and coordinate the day-to-day operations of a team responsible for delivering core services to our clients. You will play a key role in ensuring the smooth functioning of operations, optimizing team performance, and maintaining high-quality service delivery. This position requires strong...

  • Warehouse Team Lead

    1 week ago

    Los Angeles, California, United States Target Full time

    About TargetTarget is a Fortune 50 company with more than 400,000 team members worldwide, offering an iconic shopping experience to its customers.This role requires a strong understanding of retail business fundamentals, including department sales trends, inventory management, and process efficiency and improvement.About this roleThis Inbound Expert will be...

  • Mechanical Team Lead A&P

    3 months ago

    Los Angeles, CA, United States Gulfstream Aerospace Corporation Full time

    Mechanical Team Lead A&P in GAC Van Nuys Unique Skills: Up to $5000 Sign on bonus Gulfstream experience preferred  The compensation range for this role is: $44.13 to $48.78 per Hour Final compensation for this role will be determined by several factors including but not limited to; minimum and preferred qualifications, knowledge, skills, abilities,...

  • Software Engineering Team Lead

    1 week ago

    Los Angeles, California, United States Riot Games Full time

    Riot Games is seeking a highly skilled Software Engineering Team Lead to join our team. The ideal candidate will have a strong background in software engineering, leadership, and communication. This role will be responsible for leading a team of engineers to design, build, and deliver new in-game features for VALORANT's competitive modes.The Lead Software...

  • Restaurant Team Lead

    1 week ago

    Los Angeles, California, United States Saint & Second Full time

    About UsSaint & Second is a growing hospitality group focused on providing exceptional comfort food and scratch bar experience using high-quality, all-natural ingredients.We are seeking a skilled Restaurant Team Lead to join our team and contribute to our success.Job DescriptionThis role involves overseeing daily restaurant operations, ensuring efficient...

  • Social Media Team Lead

    3 months ago

    Los Angeles, United States Our National Conversation Full time

    Company DescriptionMISSION STATEMENT OUR NATIONAL CONVERSATION (ONC) seeks to reduce partisanship and promote effective solutions to America's challenges. Powered by America's youth, we host a media outlet, produce educational materials and facilitate dialogue intended to make America a better country. Job Description The Social Media Team Lead will...