Service Desk Analyst

*Description:* Daily responsibilities include logging, tracking and resolving an average of 25 to 30 customer interactions per day. Specific responsibilities include acting as the customer advocate for problem resolution, demonstrating intermediate-advanced trouble-shooting skills, handling, diagnosing, and resolving end user calls in a single point of...

Description: This role will be the only resource supporting the facility onsite. Daily responsibilities will require them to resolve issues with computer hardware and software, provide end user training and education, builds, and rebuilds computers, and assists with overall operation of client's end user facing technology. Employees in this role create and...

Description: Daily responsibilities include logging, tracking and resolving an average of 25 to 30 customer interactions per day. Specific responsibilities include acting as the customer advocate for problem resolution, demonstrating intermediate-advanced trouble-shooting skills, handling, diagnosing, and resolving end user calls in a single point of contact...

Description: Daily responsibilities include logging, tracking and resolving an average of 25 to 30 customer interactions per day. Specific responsibilities include acting as the customer advocate for problem resolution, demonstrating intermediate-advanced trouble-shooting skills, handling, diagnosing, and resolving end user calls in a single point of...

Specific responsibilities include acting as the customer advocate for problem resolution, demonstrating intermediate-advanced trouble-shooting skills, handling, diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. Microsoft Outlook Microsoft Word Desksite (a DMS,...

Description:One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital’s Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System’s 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone,...

Description:One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital’s Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System’s 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone,...

Description:Provide End User technical support in a fast paced single point of contact Service Desk capacity. Primary job function is to respond, handle, diagnose and resolve inbound End User interactions. Identifies, researches, and resolves technical problems. Documents, tracks and monitors the problem to ensure a timely resolution. Key Accountabilities...

WHO WE ARE As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute. Our culture and employee...

Overview: WHO WE ARE As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute. Our culture and...

Job Description:The role of the Service Desk Analyst II is to provide professional, courteous, and effective technical support and customer service to all internal employees. At a high level, the role's primary responsibility is to receive, prioritize, document and resolve/escalate end user's requests and issues.Key Responsibilities and Essential Job...

Our client is seeking an individual to join their IT Service Desk team as they roll out M365, OneDrive and SharePoint online to their company. They will be responsible for answering calls/ resolving tickets for end users issues questions in regards to M365, OneDrive and SharePoint online. He/She should have excellent customer service skills including...

Our client is seeking an individual to join their IT Service Desk team as they roll out M365, OneDrive and SharePoint online to their company. They will be responsible for answering calls/ resolving tickets for end users issues questions in regards to M365, OneDrive and SharePoint online. He/She should have excellent customer service skills including...

Description:About the Role:The IT Service Desk Analyst II will act as a key point of contact for corporate IT support inquiries from team members regarding issues related to company-provided IT systems and applications. This role requires the Analyst to rely on experience, instructions, and the knowledge base to answer inquiries and resolve problems...

*Description:* Provide End User technical support in a fast paced single point of contact Service Desk capacity. Primary job function is to respond, handle, diagnose and resolve inbound End User interactions. Identifies, researches, and resolves technical problems. Documents, tracks and monitors the problem to ensure a timely resolution. Key...

Please be aware of shifts available:Thursday - Monday 10:30am - 7pmThursday-Monday 8am - 4:30pmService Desk SupportTop Skills' DetailsExperience working in fast paced high call volume environmentCustomer Service OrientedServiceNow ExperienceJob Description:We are seeking a highly motivated, customer focused IT Service Desk Analyst to join the IT Service Desk...

Job DescriptionNote: All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment.Position Title: Client Services AnalystLocation: Baltimore, MDContract Duration: 12+ MonthsCompensation: $20 to $21.33/hr. on W2Role Overview:The Client Services Analyst plays a...

Description:*Mondays and Fridays Remote**Tuesdays - Thursdays onsite in Spring, TX*The client is seeking a highly qualified and experienced professional to join their dynamic team on a long-term contract assignment. The ideal candidate will manage the daily operations of the service desk, ensuring that all service requests and incidents are resolved in a...

Job Description:The role of the Service Desk Analyst II is to provide professional, courteous, and effective technical support and customer service to all internal employees. At a high level, the role's primary responsibility is to receive, prioritize, document and resolve/escalate end user's requests and issues.Key Responsibilities and Essential Job...

_*ROLE: *_The Help Desk Analyst assists in all aspects of computer support for MRO employees, with a focus on troubleshooting and resolving issues both locally and remotely via the phone.This is a hybrid role and requires at least 2 days in office per week and one and a half months in office training._*TASKS AND RESPONSIBILITIES:*_General1. Serving as the...