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Senior Product Manager, GTM Customer Data Enablement Platform

2 months ago

San Diego CA United States Intuit Inc. Full time
Come join the Intuit's Go To Market Technology Team as a Senior Product Manager responsible for an ecosystem of technology capabilities that enable superior customer experiences. At the center of every great company are great systems and processes. This product leader will focus on innovating on the technologies that our global Go-To-Market and Product teams use to drive engagement with customers by meeting them where they are with proactive, contextual, and personalized experiences.In this role you will help drive an ecosystem vision and roadmap with the opportunity to contribute to significant transformation and innovation. You will be responsible for developing and executing a product strategy and roadmap for our Go-to-market Data Enablement platform. This is an opportunity to work closely with the product, marketing, and engineering managers across to support key growth objectives. If you are passionate about the customer and working in a role where people/process/technology can fuel growth and innovation then you are the right candidate for this jobResponsibilities
  • Lead the development of big ideas and their transformation into scalable capabilities and services that empower our teams to delight customers at every touchpoint.
  • Develop a comprehensive product strategy for the Customer Data Enablement Platform aligned with Intuit's overall business objectives. Drive the vision for how customer data can be utilized to enhance user experience, personalization, and business insights.
  • Lead the end-to-end product development process, collaborating with engineering, design, data science, and other stakeholders. Define and prioritize features, user stories, and technical requirements to deliver a world-class Customer Data Enablement Platform.
  • Define and drive product roadmaps enabling multiple personas (marketers, sales agents, partners, experts, product managers, developers, and end customers). Foster a collaborative environment to ensure successful implementation and adoption.
  • Define E2E view of data onboarding, data quality, data observability and data discovery, how it enables cross functional use cases, and use this to inform roadmaps and planning, leveraging GenAI first approach
  • Write user stories as part of an Agile framework which include clear acceptance criteria and take into account dependencies on other stories and/or initiatives
  • Contribute to improved agile processes that constantly seek to provide predictability of outcomes, set appropriate expectations on timing and scope delivery, and increase development team velocity
    • 7+ years designing and delivering world-class software products in a Product
    • Management or business process, technology platform, consulting, or architecture role
    • Deep domain experience driving strategy and execution of integrated marketing, sales, and service capabilities to enable business acceleration
    • Ability to thrive in ambiguity and operate without authority
    • A strong understanding of data patterns, schema, and architecture and the ability to translate technical design into non-technical speak
    • Experience driving strategy for GTM ecosystem with customer data and data activation for multiple brands
    • Experiencing launching data platforms leveraging GenAI architecture
    • Experience creating and driving adoption of efficient and scalable product planning and development processes consistent with agile best practice
    • A self-motivated person who can influence and drive cross-functional, cross-geo teams, promoting timely and effective communication
    • A strong leader, skilled at storytelling and communication with proven ability to credibly drive conversations with senior leaders
    • Undergraduate degree required in electrical engineering, math, science or other related disciplines (equivalent professional experience will be considered); MBA or advanced degree preferred
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