Front Desk Representative

6 days ago


Urbana, United States CARLE Full time
The Accounts Receivable Representative 2 is proficient in Accounts Receivable Representative 1 responsibilities. Responsible for handling escalated account and payer disputes. Handles complex edits, appeals and advanced account activities such as settlement and refund requests, bankruptcies, risk management and retro adjudication. Responsible for answering, documenting and completing inquiries from patients, insurance companies, public agencies, internal departments, attorneys and 3rd party payers. Acts as a billing and reimbursement expert for a defined payer product line.
  • Must be able to perform essential job functions of Accounts Receivable Representative 1.
  • Handles complex edits, correspondence and advanced level work queues such as but not limited to retro review, EOB balancing, 72 hour bundling rule, consecutive account review and credit adjustment review, etc.
  • Handles escalated account activities such as but not limited to healthcare liens, settlement requests, bankruptcies, bad debt, risk management, estate claims, fraud cases and attorney requests, etc.
  • Handles escalated appeals.
  • Identifies payer and system issues to initiate project requests for process improvements and system optimization.
  • Attends and participates in meetings with payer specific provider representatives to maximize reimbursement and minimize denials through problem solving, collaboration and consensus.
  • Accountable for administering the Carle Financial Assistance Program, Illinois Uninsured Discount Program, Prompt Pay Discount Program, etc.
  • Directs patients to the appropriate resources to help obtain benefits from outside services.


  • Urbana, United States Carle Full time

    The Accounts Receivable Representative 1 manages the accounts receivable in accordance with compliance, regulatory and billing guidelines and specific payer rules. Responsible for collection of outstanding receivables. Responsible for the accurate billing of insurance claims by validating coverage, resolving charge review edits, claim edits and front end...


  • Urbana, United States CARLE Full time

    The Accounts Receivable Representative 1 manages the accounts receivable in accordance with compliance, regulatory and billing guidelines and specific payer rules. Responsible for collection of outstanding receivables. Responsible for the accurate billing of insurance claims by validating coverage, resolving charge review edits, claim edits and front end...


  • Urbana, Illinois, United States The Green K9 Full time

    The Green K9 is a thriving, independent pet specialty retailer seeking two energetic and outgoing staff members to assist our pet parent customers. As the Front Desk Associate, you will be the first point of contact for our customers, ensuring that our shop is a welcoming place with a fun, boutique vibe.Our ideal candidate is:A true animal lover who is...


  • Urbana, United States Carle Full time

    The Patient Services Representative coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling. Conveys a positive image and provides information to ensure patients' needs are met. Come join Carle...


  • Urbana, United States CARLE Full time

    The Patient Services Representative coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling. Conveys a positive image and provides information to ensure patients' needs are met.Come join Carle Health...


  • Urbana, United States CARLE Full time

    The Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling. Conveys a positive image and provides information to ensure patients' needs are met. Start your...


  • Urbana, United States Carle Full time

    The FLOAT Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling. Conveys a positive image and provides information to ensure patients' needs are met. As a member...


  • Urbana, United States The Green K9 Full time

    Benefits: 401(k) matching Bonus based on performance Employee discounts Flexible schedule Paid time off Are you looking to work at a cool place where dogs are everywhere? The Green K9 was named one of the Top Ten Coolest Pet Businesses in America by Pets+ Magazine, and Winner of Sass Magazine's Choice Award for Best Pet...


  • Urbana, IL, United States CARLE Full time

    The Float Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling. Conveys a positive image and provides information to ensure patients' needs are met. As a...


  • Urbana, Illinois, United States Carle Foundation Hospital Full time

    Job SummaryWe are seeking a highly skilled Patient Registration Representative to join our team at Carle Foundation Hospital. As a Patient Registration Representative, you will play a critical role in ensuring the smooth registration process for patients, while providing exceptional customer service and maintaining accurate records.Key...


  • Urbana, Illinois, United States Carle Foundation Hospital Full time

    Job SummaryWe are seeking a highly skilled Patient Registration Representative to join our team at Carle Foundation Hospital. As a Patient Registration Representative, you will play a critical role in ensuring the smooth registration process for patients, while providing exceptional customer service and maintaining accurate records.Key...


  • Urbana, United States CARLE Full time

    Compassionate, innovative, versatile, skilled, with a focus on excellent customer service are the traits of the Urology Patient Services Representative. Are you looking to join a team that embraces diversity and encourages collaboration to deliver exceptional patient care and service? You can become an essential member of our Urology team by demonstrating...


  • Urbana, United States CARLE Full time

    Compassionate, innovative, versatile, skilled, with a focus on excellent customer service are the traits of the Urology Patient Services Representative. Are you looking to join a team that embraces diversity and encourages collaboration to deliver exceptional patient care and service? You can become an essential member of our Urology team by demonstrating...


  • Urbana, Illinois, United States The Green K9 Full time

    About The Green K9The Green K9 is an independent, specialty retailer that offers a unique shopping experience for pet owners. Our store provides a wide range of pet food and supplies, as well as grooming, self-wash, and daycare services for dogs.Job SummaryWe are seeking a Front Desk Customer Service Representative to join our team. As the first point of...


  • Urbana, IL, United States CARLE Full time

    The Accounts Receivable Representative 1 manages the accounts receivable in accordance with compliance, regulatory and billing guidelines and specific payer rules. Responsible for collection of outstanding receivables. Responsible for the accurate billing of insurance claims by validating coverage, resolving charge review edits, claim edits and front end...


  • Urbana, United States CARLE Full time

    The Patient Services Supervisor supervises Patient Care Service staff Med Subspeciality Clinics at Curtis and Windsor.Coordinates activities of Patient Care Support staff.Performs essential job functions as direct reports.Recommends and initiates various personnel actions including but not limited to hiring, performance appraisals, disciplinary actions, and...


  • Urbana, United States Carle Full time

    Patient Registration Rep Hospital + Department: HRHC-Registration_10_37 + Entity: Champaign-Urbana Service Area + Job Category: Clerical/Admin + Employment Type: Part - Time + Job ID: 43988 + Experience Required: None + Education Required: Not Indicated + Shift: Rotating + Location: Hoopeston, IL + Usual Schedule: 2-3 shifts wk 3p-11p & 11p-7a + On Call...


  • Urbana, IL, United States CARLE Full time

    The Accounts Receivable Representative 1 manages the accounts receivable in accordance with compliance, regulatory and billing guidelines and specific payer rules. Responsible for collection of outstanding receivables. Responsible for the accurate billing of insurance claims by validating coverage, resolving charge review edits, claim edits and front end...


  • Urbana, United States Carle Full time

    Patient Registration Rep Float + Department: RMH-Physician Practice Mngmt_10_39 + Entity: Olney Service Area + Job Category: Clerical/Admin + Employment Type: Full - Time + Job ID: 44987 + Experience Required: None + Education Required: Not Indicated + Shift: Day + Location: Olney, IL + Usual Schedule: M-F 7:45a-5p or 8:30a-7p + On Call Requirements: No +...


  • Urbana, United States Carle Full time

    Patient Registration Rep Hospital + Department: HRHC-Registration_10_37 + Entity: Champaign-Urbana Service Area + Job Category: Clerical/Admin + Employment Type: Part - Time + Job ID: 43988 + Experience Required: None + Education Required: Not Indicated + Shift: Rotating + Location: Hoopeston, IL + Usual Schedule: 2-3 shifts wk 3p-11p & 11p-7a + On Call...