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Expat Tax Advisor

4 months ago

Hinsdale County, United States H&R Block Full time

Job Description:

Play an important role on an exciting and rapidly growing new division with the world’s largest tax preparation company. As a representative of H&R Block U.S. Expat Tax Services, you are responsible for providing U.S. tax services to U.S. citizens and residents living outside the United States. You are responsible for managing a client list generating between $110,000 and $150,000 in annual revenue.
  • Analyze tax information provided by expatriate tax clients to prepare complete and accurate tax returns for U.S. taxpayer clients. Follow internal guidelines for review and referral of tax returns.
  • Manage engagements of 275-400 expat tax clients during the tax season while maintaining high levels of customer satisfaction.
  • Assist clients that are out of compliance with their U.S. income tax and account reporting requirements to participate in disclosure programs offered by the IRS.
  • Leverage internal resources to resolve unclear tax issues presented by clients.
  • Assist in transitioning acquired clients to H&R Block brand. Develop or leverage prior global experience, education, or insights to build rapport and provide a well-rounded service to clients in devoted country/countries.
  • Remain current with company policies and procedures related to tax preparation and offering other financial products.
  • Attend training required for the position. Develop high-level knowledge of foreign tax and financial systems in devoted country/countries to enhance client experience. Read other business and tax publications, as recommended by management.
  • Other duties, as assigned
About H&R Block...

H&R Block’s purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We’ve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we’ve grown to have approximately 12,000 offices throughout the United States and around the world.

We are a people company first and a tax company second. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it’s how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it’s all those things, and much more.

H&R Block is committed to diversity and inclusion and is proud to be an equal opportunity employer. We consider qualified applicants regardless of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. All qualified applicants are welcomed and encouraged to apply.

It would be even better if you also had...
  • Prior experience working in a customer service environment
  • Foreign language capabilities.
What you'll bring to the team...Education:
  • Bachelor’s degree in accounting, finance, business administration, or related degree
Work Experience:
  • 2+ years of expat tax preparation or similar tax experience
  • Circular 230 credentials (Enrolled Agent, CPA, or Attorney) or willing to obtain within one year of employment.
  • Ability to communicate tax and financial advice clearly and effectively with the public in a variety of situations including but not limited to phone, email and videoconference calls with expat clients
  • Excellent interpersonal skills to include oral and written communication.
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